Essential Function/Responsibilities:

Answers phones in a courteous manner, receives and communicates messages in a timely matter and is able to prioritize needs. Acts a liaison for hospital staff and callers, interacts with staff and customers in a polite and timely manner Responds to inquiries, refers calls to suitable hospital departments and releases information as appropirate Handles confidential material in accordance with AHS policy Fatal case management - ensures tracking and communications related to expirations are maintained Payroll processing - uses Centricity pay roll system for time and attendance entry for Nursing Resource & Nursing Admininstration cost centers Employee data tracking - maintains employee files, maintain security and confidentiality Maintains and validates annual licensure renewal and initiates date entry of new employee information Staffing functions - scheduling system, participates in training of other staff on the system, inputs data and schedules as needed, maintains log book for sick calls and notifies appropriate Nurse Manager Serves as a resource and collaborates as needed with Agency and contracted staff