Essential Function/Responsibilities: + Answers phones in a courteous manner, receives and communicates messages in a timely matter and is able to prioritize needs. + Acts a liaison for hospital staff and callers, interacts with staff and customers in a polite and timely manner + Responds to inquiries, refers calls to suitable hospital departments and releases information as appropirate + Handles confidential material in accordance with AHS policy + Fatal case management - ensures tracking and communications related to expirations are maintained + Payroll processing - uses Centricity pay roll system for time and attendance entry for Nursing Resource & Nursing Admininstration cost centers + Employee data tracking - maintains employee files, maintain security and confidentiality + Maintains and validates annual licensure renewal and initiates date entry of new employee information + Staffing functions - scheduling system, participates in training of other staff on the system, inputs data and schedules as needed, maintains log book for sick calls and notifies appropriate Nurse Manager + Serves as a resource and collaborates as needed with Agency and contracted staff Minimum Education: + High School Diploma/GED required + Advanced college degree preferred Minimum Experience: + Needs understanding of nursing office operations + Staffing and payroll + Must know data entry and excel is a plus