Key Job Duties and Responsibilities

The Receptionist and/or Administrative Assistant are required to answer the phone and handle any walk-in traffic. Assist with other administrative duties when directed by the Director.

The following is a general list of key job duties and responsibilities in your position. The list is not to be considered inclusive and you will be required to perform other duties/responsibilities as assigned by an authorized supervisor.

Duties and Responsibilities: Comply with the Facility’s personnel, safety, and corporate policies and procedures.Report witnessed or reported allegations of resident abuse/neglect immediately to the Director.Treat residents, family members, visitors, and team members with respect and dignity.Maintain the confidentiality of all resident and family information.Report to work on time and as scheduled.Answer the multi-line phone professionally within the first two rings.Greet walk ins and direct them when needed.Prepare and send facility mailings.Assist with new hire packets.Place maintenance calls for service on office equipment.Sort and deliver office mail and faxes.Prepare and send UPS/FedEx packages.Maintain facility phone list.Data entry, filing and additional business office duties as directed.Assure compliance to all State and Federal regulations including blood borne pathogens, infection control, use of hazardous materials and fire safety.Maintains resident and employee confidentiality at all times Essential Job/Physical Requirements Regular worksite attendance.Must have basic computer skills.If required to operate a motor vehicle for business purposes, must successfully complete the requirements contained in Company’s Motor Vehicles policy.Must be able to read, write, speak, and understand the English language.Must be able to work beyond normal working hours and on weekends and holidays when necessary.Must be able to assist in the evacuation of residents during emergency situations.Must be able to perform the essential position functions of the job with, or without reasonable accommodation.Employee is required to use a transfer/gait belt or to obtain the assistance of another employee when attempting to assist residents when lifting or carrying objects in excess of 25 pounds. The employee must be aware that during the normal, routine performance of the essential functions, some of the following body movements may occur naturally, although they may not be a requirement of the job.Primary Physical Requirements:Lift up to 10 lbs: ConstantlyLift 11 to 25 lbs: ConstantlyLift 26 to 50 lbs: RarelyLift over 50 lbs: Not requiredCarry up to 10 lbs: OccasionallyCarry 11 to 25 lbs: OccasionallyCarry 26 to 50 lbs: RarelyCarry over 50 lbs: Not requiredReach above should height: FrequentlyReach at shoulder height: FrequentlyReach below shoulder height: ConstantlyPush/Pull: Occasionally

Hand Manipulation:Grasping: ConstantlyHandling: ConstantlyTorquing: OccasionallyFingering: FrequentlyOther Physical ConsiderationsTwisting, Bending, Crawling, Squatting, Kneeling, Crouching, Climbing and Balancing are all required.Employees may be required to operate and automobile and various games.Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the Facility.Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.