We are seeking a detail-oriented and patient-focused team member to join our Pasadena Ophthalmology Call Center! You’ll be the first point of contact for patients calling the Doheny Eye Center, helping to coordinate appointments, process authorizations, and provide important information. Responsibilities include, but are not limited to:  Pre-registering new and returning patients via telephone Schedule appointments  Communicate messages via email and EMR in-basket messaging to appropriate staff Assist with fax server processing and department email management Provide directions and general information to patients  Obtain, process, and monitor managed care authorizations Enter referrals, maintain tracking logs and review third-party payer requirements Salary Range: $25.60-36.33 Hourly