Overview

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Responsibilities

Oversees a variety of clerical office functions and interacting at all levels of the organization including visitors, vendors, physicians and staff. Provides support to Directors and Managers and responsibilities involve a wide range of routine, confidential, and administrative duties.

ESSENTIAL KEY JOB RESPONSIBILITIES
1. Greets and Directs all visitors, vendors, physicians and staff with a friendly and professional demeanor.
2. Provides clerical support including answering telephones, greeting clients and visitors, making appointments and referrals, typing, filing, routing mail, and travel arrangements.
3. Acts as direct assistant to the Manager or Director.
4. Arranges, Participates in, and Implements conferences and meetings.
5. Provides information to staff.
6. Manages Outlook calendar or multiple Outlook calendars, handles travel arrangements as necessary.
7. Creates, edits, and formats letters, reports, spreadsheets and PowerPoint presentations.
8. Accountable for office operations. Identifies problems, Develops and Implements solutions; plans, organizes and prioritizes assignments within the office.
9. May conduct limited research for information.

Qualifications

Required Education and Experience:

High School Diploma/GEDOne (1) year of experience in an administrative support role

Required Minimum Knowledge, Skills, Abilities and Training:

Demonstrated ability to set and maintain multiple priorities in an environment with shifting priorities, while providing accurate deliverables in a timely fashion.Must be able to positively interact with a very large constituency of high visibility and importance to the decision making process. Must be self‐motivated, and able to take ownership of projects/assignment. Must be a team player. Must have excellent customer service skills with outstanding follow‐up. Strong interpersonal, verbal and writing skills.  Must have exceptional proficiency in composing written communications, expert proofreading and editing skills. Ability to create an revise Word, Excel, PowerPoint and Visio document.  Advanced Microsoft Office product competency, which may be tested through pre‐employment assessment.

Disclosure Summary

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all
job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.