Administrative Assistant/Person Center Case Manager
Mirror
Under the Supervision of the Area Director or their designee, the PCCM shall be responsible for person centered, strengths-based case management services for individuals in our SUD and MH treatment programs. The PCCM shall operate in an ethical, professional manner, interact with others in such a fashion as to create and maintain respect for the agency, its partners, and its stakeholders. The PCCM will be part of a strong multidisciplinary team, working to serve our clients and communities. The PCCM will assist clients with developing person-centered goals (finding jobs, housing, developing hobbies, building supports) while maintaining a healthy lifestyle.
DUTIES AND RESPONSIBILITIES:
+ The Person-Centered Case Manager is responsible for providing comprehensive case management services to individuals with substance use and/or other mental health disorders and providing specialized support to Mirror staff regarding individuals in our substance use and mental health programs.
+ Work with SUD Clients to complete person-centered, strengths-based assessments and develop individualized case management plans.
+ EHR Experience a PLUS – applicants experienced with using Credible will be given preference for consideration for this position.
+ Coordinate with different professionals and agencies as a TEAM to ensure the client’s plans are up to date on meeting their needs.
+ Monitor treatment and medication compliance
+ Maintain accurate and timely documentation of objectives and outcomes as well as other services as needed.
+ Meet with clients frequently and regularly at facilities and in the community, and accompany clients to appointments as needed
+ Active participation in SUD Program/Client related meetings and trainings.
+ Build and maintain partnerships with community organizations, service providers, and public entities to ensure that clients have access to comprehensive services.
+ Advocate for our clients to ensure equality and reduce the stigma of mental health/substance use.
+ Adhere to strict boundaries and professional ethics in caring for others
+ Conduct Crisis Intervention as needed
+ Perform other job responsibilities as assigned
Qualifications
+ Must be certified by the Kansas Department of Aging and Disability Services as a Person-Centered Case Manager prior to beginning employment in this position.
+ High school graduate or equivalent.
+ Ability to navigate EHR
+ Minimum of one-year paid experience providing case management or workforce development services to a similar population.
+ Although not mandatory persons that are bilingual (English & Spanish) will be given strong consideration.
+ Excellent interpersonal skills required as well as ability to communicate effectively both verbally and in writing.
+ Capable of maintaining a team spirit and the ability to work cooperatively with others.
+ Must be adaptable to change and have effective organizational skills.
+ Must be able to organize and follow through on multiple tasks.
+ Display consistent, good judgment and decision-making skills.
+ Ability to establish and maintain rapport with target population.
+ Must be able to pass background/security check.
+ Employees who have been diagnosed with any type of substance use disorder or behavioral addiction/compulsion must have sustained a minimum of two consecutive years of abstinence from all intoxicating substances and symptoms of their chemical and/or behavioral addiction; and must be in full sustained remission.
+ Must be proficient in Microsoft Office Word. Outlook and with a basic understanding of Excel preferred.
+ Position may also involve bending, walking stairs, and lifting up to-40 pounds on occasion.
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