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Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.

Schedules meetingsMakes travel arrangementsPlans eventsCompletes management expense reportsResponds to inquiries in writing and or verbally Pulls monthly reportsEnters contract details into information system and maintains other related documentsOrders and checks memorial to ensure accuracyProcesses annual funeral home and cemetery license renewalsCodes and scans invoicesProcesses accounts payable and other accounting support transactionsReceives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team membersSchedules call-in appointments for SalesFiles and maintains customer informationMaintains office and facility supplies as well as fax machines, copiers and network printersPrepares daily schedulesAdministers HR processes including new hire paperwork, background checks and bonus processingMaintains processes to ensure compliance with policies and procedures including SOX administration and auditTrains others on policies, procedures and new company initiativesMaintains a friendly attitude offering assistance and guidance to all persons entering the location

MINIMUM REQUIREMENTS

Education

High school diploma or equivalent

Experience

3 years of experience working in a customer-focused and fast-paced professional environment

Knowledge, Skills and Abilities

Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skillsWorking knowledge of office equipment including calculators, copiers, printers, fax machines, telephone consoleAbility to handle confidential and sensitive information with discretionEffective communication skills, both orally and in writingHigh level of compassion and integrityAbility to follow instructions and work with minimal supervision

Postal Code: 22306

Category (Portal Searching): Administration and Clerical

Job Location: US-VA - Alexandria