Position Summary

The Administrative Assistant to the SVP Marketing & Communication is directly responsible for providing administrative services and support essential to the Marketing/Communication & Community Relation Team’s mission. Specifically, the position is responsible for providing assistance to the SVP, providing general office management including day-to-day operations of the Office, and meeting coordination. 

Essential Functions and Responsibilities Includes the Following:

Understands and adheres to the WPH Performance Standards, Policies and Behaviors. Provides comprehensive support services to the SVP that ensures professional, responsive and effective experience. Briefs with SVP on an ongoing and proactive/timely basis. Ensures SVP is prepared for meetings, taking minutes as requested. Responsible & accountable for the overall operations of the Office, managing the day-to-day administrative affairs of the SVP. Provides sophisticated calendar management, scheduling all meetings and commitments and providing logistics. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance, makes judgments and recommendations to ensure smooth day-to-day engagements. Administers correspondence, manages incoming calls, and prioritizes messages, emails and mail. Handles all calls with sophistication and professionalism.  Uses Outlook, Word, Excel and PowerPoint to produce materials & presentations for meetings. Prepares for meetings and events including creating agendas, ordering food, booking conference rooms and arranging video/audio equipment. Processes all invoices for department. Works with Finance to ensure vendors get paid on time. Processes all incoming correspondence prioritizing and determining disposition. Directs mail to appropriate internal staff with instructions and/or suggestions for preparation and reply. Researches, reviews and prepares responses for SVP’s signatures. Oversees & coordinates ongoing maintenance and repairs of office equipment as needed. Maintains files used by SVP. Responds to and addresses confidential and sensitive information with poise, tact and diplomacy. Coordinates with HR and IT to onboard new department employees, ensuring they are set up for success when they begin. Provides oversight and supervision to volunteers. Works beyond the normal workday to accomplish duties and responsibilities, including but not limited to, attendance at evening meetings and events, which includes appropriate board subcommittee meetings. Performs all other duties as assigned.

Education & Experience Requirements

College Degree required. Bachelor’s degree or combination of education and/or experience preferred.

Five to seven years professional experience in administrative or executive assistant role preferred.

Experience with Microsoft Office Suite required.

 

 

Core Competencies

Strong verbal & written communication skills. Independent judgment & decision-making skills Attention to detail Strong planning & organization skills Ability to adapt to readily changing environment & requests Ability to interpret a variety of instructions Retains composure under stress