Chicago, Illinois
20 hours ago
Administrative Associate

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Our client, a leading association management firm, is seeking a proactive and detail-oriented Associate to provide essential administrative support and membership services for their clients. In this role, you'll assist with membership inquiries, database management, event coordination, and daily operations, ensuring high-quality service and smooth client experiences.

Key Responsibilities:

Respond to member inquiries via phone, email, and chat regarding membership, billing, events, and more.Manage membership databases and process applications.Troubleshoot website and product access issues and escalate when needed.Assist with event registrations, materials, and logistics.Provide proactive outreach to members and support client meetings and events.Maintain organized filing systems for client documents.

Qualifications:

1+ years of office experience.High school diploma or equivalent experience required.Strong database skills.Proficient in Microsoft Office and program management systems.Ability to multitask, manage deadlines, and handle challenging situations.Positive, self-motivated, and team-oriented.

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

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