Administrative Associate II Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4837498) Apply  Administrative Associate II Salary $28,194.00 - $49,340.00 Annually Location New Hanover County, NC Job Type Permanent Full-Time Job Number 25-01210 Department Dept of Transportation Opening Date 02/19/2025 Closing Date 2/28/2025 11:59 PM Eastern Job Class Title Administrative Associate II Position Number 60017296 Salary Grade NC02 + Description + Benefits + Questions Description of Work This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities. This position will serve as the Administrative Associate II in the Division 3 Traffic unit. This employee will assist the Administrative Specialists I in performing a variety of clerical duties such as typing, filing, and answering phones, in addition to other duties assigned. This position must be able to operate office equipment such as a computer, printer, and scanner. Work will involve payroll entry and processing bills via the SAP computer system. This position will compose and type correspondence, process incoming mail, and prepare outgoing mail. The applicant must be able to work independently, report to work on time, and be a team player. Knowledge, Skills and Abilities / Competencies Applicants must submit an application that clearly reflects work experience that demonstrates the following: + Customer service experience, including resolving customer issues + Experience with Microsoft Office using programs such as Access, Word, and Excel + Experience completing and/or maintaining records and reports + Experience with letter writing, using correct spelling, punctuation, and proofreading + Experience in record keeping Additional Expectations: Should be detail oriented, self-motivated, and able to multi-task. Should have the ability to read, write, and act upon both verbal and written instructions. Employee will need to have written and verbal communication skills for daily contact with the public and other various customers. Be capable of answering a multi-line phone and maintaining and organizing records. Should have the ability to use proper grammar, vocabulary, spelling, and office terminology to compose and proofread all correspondence. This position may be required to work after hours during an emergency, such as a hurricane or snow/ice event. North Carolina driver’s license is preferred. ***Applicants with SAP R/3, CARS, and TIMS experience will be given preference.*** Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. Supplemental and Contact Information Supplemental Contact Information: Debra Herzig 910-341-2210 Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) + Yes + No 02 Which of the following best describes your customer service experience, including resolving customer issues? + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or More Years 03 Explain how you have Customer Service experience, including resolving customer issues. 04 Which of the following best describes your experience with Microsoft Office using programs such as Access, Word, and Excel. + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or More Years 05 Explain how you have experience with Microsoft Office using programs such as Access, Word, and Excel 06 Which best describes your experience completing and/or maintaining records and reports. + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or More Years 07 Explain how you have experience completing and/or maintaining records and reports 08 Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading? + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or More Years 09 Explain how you have experience with letter writing, using correct spelling, punctuation, and proofreading 10 Which of the following best describes your level of experience in record keeping? + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or More Years 11 Explain how you have experience in record keeping. Required Question Employer State of North Carolina Website http://www.ncdot.gov/ Apply Please verify your email addressVerify Email