Administrative Associate II Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4857499) Apply  Administrative Associate II Salary $28,194.00 - $49,340.00 Annually Location Pender County, NC Job Type Permanent Full-Time Job Number 25-02323 Department Dept of Transportation Division State Hwy Administrator - Div of Hwys Opening Date 03/05/2025 Closing Date 3/13/2025 11:59 PM Eastern Job Class Title Administrative Associate II Position Number 60017005 Salary Grade NC02 + Description + Benefits + Questions Description of Work This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities. This position is located in the Pender County Maintenance Unit. The employee in this position will provide office support assistance to multiple maintenance staff. Duties will include typing forms, preparing correspondence, computer data entry, filing, creation and maintenance of miscellaneous reports in Excel, and assisting the public with inquiries and problems by telephone and personal office contact. Data entry and transfer of weekly payroll utilizing SAP/BEACON operating systems are responsibilities of this position. Additional responsibilities will include the processing of monthly reports in SAP/Excel, and other general office duties as required. Knowledge, Skills and Abilities / Competencies Applicants must submit an application that clearly reflects work experience that demonstrates the following: • Customer service experience, including resolving customer issues • Experience with Microsoft Office using programs such as Access, Word, and Excel • Experience completing and/or maintaining records and reports • Working knowledge of the Department of Transportation and its' policies and procedures • Experience with letter writing, using correct spelling, punctuation and proofreading Additional Expectations: Must possess a general knowledge of office procedures and record keeping. Must be able to use a Windows-based computer with proficiency in Microsoft Excel and Microsoft Word. A basic understanding of accounting principles and procedures is helpful. Candidate should communicate with proper grammar, punctuations, and correct spelling. Must establish and maintain effective working relationships with the general public, co-workers, government officials and contractors/vendors. Candidate should possess the skills to maintain and manage multiple projects. Must be available to work after hours during emergency situations such as hurricanes, tropical storms, snow & ice events, tornadoes, etc. Operate State vehicle. A valid NC Driver’s License is preferred. ***Applicants with SAP R/3, CARS, and TIMS experience will be given preference.*** Minimum Education and Experience Requirements Minimum Education and Experience of Requirement: Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. Supplemental and Contact Information Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. For additional information, please contact: Joyce Engle 910-789-6162 NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) + Yes + No 02 Which of the following best describes your level of customer service experience; including resolving customer issues? + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or More Years 03 Explain how you have experience in customer service, including resolving customer issues. 04 Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel? + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or more Years 05 Explain how you have experience with Microsoft Office using programs such as Access, Word, and Excel. 06 Which of the following best describes your level of experience completing and/or maintaining records and reports? + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or More Years 07 Explain how you have experience completing and/or maintaining records and reports. 08 Which of the following best describes your level of working knowledge of the Department of Transportation and its policies and procedures? + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or More Years 09 Explain how you have working knowledge of the Department of Transportation and its policies and procedures. 10 Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation, and proofreading? + None + Less than 1 Year + 1 - 2 Years + 2 - 3 Years + 3 or More Years 11 Explain how you have experience with letter writing, using correct spelling, punctuation, and proofreading. Required Question Employer State of North Carolina Website http://www.ncdot.gov/ Apply Please verify your email addressVerify Email