Administrative Associate II - Sampson Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4807631) Apply  Administrative Associate II - Sampson Salary $27,373.00 - $47,903.00 Annually Location Sampson County, NC Job Type Permanent Full-Time Job Number 25-01268 Department Dept of Transportation Division State Hwy Administrator - Div of Hwys Opening Date 01/28/2025 Closing Date 2/3/2025 11:59 PM Eastern Job Class Title Administrative Associate II Position Number 60017334 Salary Grade NC02 + Description + Benefits + Questions Description of Work This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities INTERNAL ONLY *** Only temporary or permanent North Carolina Department of Transportation (NCDOT) or a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act) may apply. *** Position will serve as an Administrative Associate II in the Sampson County Maintenance Office. The primary responsibility of this position is answering incoming calls, determining the nature and urgency of those calls and providing routine information to callers or directing calls to appropriate staff. This position is the primary point of contact for all office visitors. This position performs a wide variety of office and clerical duties to accomplish the processing of information, documents and materials. Essential job duties include, but not limited to, time entry and filing. This position will operate a personal computer and use a variety of applications including, but not limited to, SAP, Beacon, NeoGov, TIMS, Microsoft Word and Excel. Position utilizes a variety of office machines including, but not limited to, printers, copiers, calculators and shredders. Individual in this position must maintain a high degree of accuracy and multi-task in a fast-paced office. Knowledge, Skills and Abilities / Competencies Applicants must submit an application that clearly reflects work experience that demonstrates the following: + Customer service experience, including resolving customer issues + Experience with Microsoft Office using programs such as Access, Word, and Excel + Experience with completing and/or maintaining records and reports + Experience interpreting and/or explaining policies, procedures, and laws + Experience with letter writing, using correct spelling, punctuation and proofreading Additional Expectations: General knowledge of office work procedures, methods and practices. Ability to utilize Personnel Manual and Policy and Procedures Manual. Ability to work independently, prioritize daily tasks, process technical information and follow oral and written instructions. Ability to operate computer, copy machine, fax machine, multi-line telephone system and scanner. Ability to present information clearly and concisely in oral and written form in order to communicate with the public, DOT employees and governmental officials. Ability to utilize office equipment and other technology (software and systems) to meet work needs. Ability to stoop and bend for filing purposes. Valid NC Driver’s License preferred. SAP experience preferred. Microsoft Office experience preferred. Position requires work during adverse weather such as snow and/or ice, tornadoes, hurricanes, etc. which can lead to working extended daily hours, weekends and holidays. May require work during non-traditional work hours, including nights, weekends, holidays and times of emergency. Minimum Education and Experience Requirements High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. Supplemental and Contact Information Lindsey Cannady – 910-682-5160 Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) + Yes + No 02 Do you currently work for the North Carolina Department of Transportation (NCDOT) in a temporary full-time, temporary part-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)? + Yes + No 03 Which of the following best describes your level of customer service experience, including resolving customer issues? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or more Years 04 Explain how you have experience in Customer Service, including resolving customer issues. 05 Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or more Years 06 Explain how you have experience with Microsoft Office and using programs such as Access, Word, and Excel? 07 Which of the following best describes your level of experience completing and/or maintaining records and reports? + None + Less than 1 year + 1-2 Years + 2-3 Years + 3 or more Years 08 Explain how you have experience completing and/or maintaining records and reports 09 Which of the following best describes your level of experience interpreting and/or explaining policies, procedures, and laws? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or more Years 10 Explain how you have experience interpreting and/or explaining policies, procedures and laws. 11 Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or more Years 12 Explain how you have experience with letter writing, using correct spelling, punctuation and proofreading. Required Question Employer State of North Carolina Website http://www.ncdot.gov/ Apply Please verify your email addressVerify Email