Washington, PA, 15301, USA
6 days ago
Administrative Associate - UPMC Washington Family Medicine
_Join Our Team as an Administrative Associate in Family Medicine!_ _Are you a detail-oriented and compassionate professional looking to make a difference in a family medicine setting? We are seeking a dedicated Administrative Associate to join our dynamic team. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. Your organizational skills and friendly demeanor will help us provide exceptional care to our community._ **Responsibilities:** + Greeting patients as they arrive for their appointment. Gathering patient demographic and insurance information and entering this into the electronic medical record system. + Document management: fax-in-box, attaching documents into the patient record, scanning documents into the patient record, collecting of paper forms and distributing them to the medical providers. + Answering phone calls: Patients, staff, and other Health care professionals. Transfer calls, take a message, and if it is a patient call document the call in the electronic medical record. Take off voice mail messages, check patient portal messages and send to the appropriate provider. + Open all mail and address as needed. + Collect copayments, cash and credit card payments, and balance payments at the end of the day. + Check patients out after seeing the physician: Provide patients with a written visit summary, prescriptions, lab orders, x-ray orders, and referrals to specialists. Schedule: 8AM-4:30PM or 8:30AM-5PM. Traveling Requirements: Must be able to travel to all three offices located in Washington, Canonsburg, and Cecil PA. + High School diploma or equivalent. + Up to one year administrative experience preferred. + Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software. + Ability to use applicable MS Suite products. + Knowledge of business processes and procedures. + Ability to use basic reasoning skills. **Licensure, Certifications, and Clearances:** + Act 33 + Act 34 + Act 73 + Act 31 **UPMC is an Equal Opportunity Employer/Disability/Veteran**
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