Administrative Associate - UPMC Washington Family Medicine
UPMC
_Join Our Team as an Administrative Associate in Family Medicine!_
_Are you a detail-oriented and compassionate professional looking to make a difference in a family medicine setting? We are seeking a dedicated Administrative Associate to join our dynamic team. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. Your organizational skills and friendly demeanor will help us provide exceptional care to our community._
**Responsibilities:**
+ Greeting patients as they arrive for their appointment. Gathering patient demographic and insurance information and entering this into the electronic medical record system.
+ Document management: fax-in-box, attaching documents into the patient record, scanning documents into the patient record, collecting of paper forms and distributing them to the medical providers.
+ Answering phone calls: Patients, staff, and other Health care professionals. Transfer calls, take a message, and if it is a patient call document the call in the electronic medical record. Take off voice mail messages, check patient portal messages and send to the appropriate provider.
+ Open all mail and address as needed.
+ Collect copayments, cash and credit card payments, and balance payments at the end of the day.
+ Check patients out after seeing the physician: Provide patients with a written visit summary, prescriptions, lab orders, x-ray orders, and referrals to specialists.
Schedule: 8AM-4:30PM or 8:30AM-5PM.
Traveling Requirements: Must be able to travel to all three offices located in Washington, Canonsburg, and Cecil PA.
+ High School diploma or equivalent.
+ Up to one year administrative experience preferred.
+ Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software.
+ Ability to use applicable MS Suite products.
+ Knowledge of business processes and procedures.
+ Ability to use basic reasoning skills.
**Licensure, Certifications, and Clearances:**
+ Act 33
+ Act 34
+ Act 73
+ Act 31
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
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