Receive all incoming visitors in courteous manner. Screen all incoming callers and visitors to protect confidentiality and guide visitors/callers to appropriate destination. Answer all incoming calls at telephone switchboard in a courteous manner and deliver messages as needed. Page through the intercom all meetings and personnel needed for telephone calls. Maintain logs and gas cards for company vehicles. Sort the mail by North Wing, South Wing, or patients/residents name. Give mail for patients/residents to the patient's/resident's QMRP or Therapist. Provide care and/or conduct patient/resident interactions in an age/cultural appropriate manner. Follows all safety policies and adheres to all worker's compensation program guidelines.