Boston University Physical Therapy Clinic Coordinators

Boston University's College of Health and Rehabilitation Sciences: Sargent College is one of the country's leading schools of health and rehabilitation sciences. Home to more than 1,300 undergraduate and 450 graduate students, Sargent College combines outstanding faculty and cutting-edge research to provide superb education and clinical experiences. The college has more than 25 on-campus research facilities, clinical centers, and labs. It offers top-ranked degree programs in occupational therapy, physical therapy, speech, language and hearing sciences, health science, athletic training, human physiology, behavior and health, and nutrition.

Located in the state-of-the-art Ryan Center for Sports Medicine and Rehabilitation, our clinic serves the physical therapy needs of the general public and the Boston University community. We are proud to serve as a Model of Excellence for Boston Universitys College of Health and Rehabilitation Sciences: Sargent College, a school that has a distinguished history of preparing health care leaders for more than 125 years, and where many of our physical therapists are also faculty members. The Administrative Coordinator will sustain and support a culture that celebrates the diversity of individuals and ideas, and values accountability, collaboration, and innovation. Sargent College believes the cultural and social diversity of our faculty, staff, and students is vitally important to our academic mission of excellence. We welcome candidates who support our commitment to ensuring BU is an inclusive, equitable, and diverse place where everyone can thrive.

General Description:

Administrative Coordinator in a busy outpatient physical therapy clinic. Responsible to cover the front desk, greeting patients, collecting co-payments and deductibles, scheduling and facilitating appointments (both in-person and via telehealth), answering phones, and communicating with insurance companies and doctors offices regarding coordination of benefits, referrals, and authorizations.

Essential Functions:

55%Coordinate with insurance companies and doctors' offices to obtain referrals and authorizations and check patient benefits
25%Greet patients, answer phones, schedule and facilitate appointments (in-person and telehealth), collect patient payments, and scanning projects.
5%Manage medical record inquiries.
5%Assist in supervision and training of student employees.
10%Other duties as assigned including claims and patient and insurance billing.

Located in the state-of-the-art Ryan Center for Sports Medicine and Rehabilitation, our clinic serves the physical therapy needs of the general public and the Boston University community. We are proud to serve as a Model of Excellence for Boston Universitys College of Health and Rehabilitation Sciences: Sargent College, a school that has a distinguished history of preparing health care leaders for more than 125 years, and where many of our physical therapists are also faculty members. General Description: Administrative Coordinator in a busy outpatient physical therapy clinic. Responsible to cover the front desk, greeting patients, collecting co-payments and deductibles, scheduling and facilitating appointments (both in-person and via telehealth), answering phones, and communicating with insurance companies and doctors offices regarding coordination of benefits, referrals, and authorizations.