Administrative Coordinator 1, 2, or 3 (Receptionist) Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4810117) Apply  Administrative Coordinator 1, 2, or 3 (Receptionist) Salary Depends on Qualifications Location Shreveport, LA Job Type Classified Job Number 205043 NLHSD AC1-3 FrSH 012825 Department LDH- Northwest Louisiana Human Services District Opening Date 01/29/2025 Closing Date 2/9/2025 11:59 PM Central + Description + Benefits + Questions Supplemental Information nlhsd.org The Northwest Louisiana Human Services District was formed to provide local governance and direction for behavioral health and developmental disability services for individuals residing in the nine parishes of Bienville, Bossier, Caddo, Claiborne, DeSoto, Natchitoches, Red River, Sabine and Webster. This position is with the NW LA Human Service District's Shreveport Behavioral Health Clinic located at 1310 N Hearne Ave. Shreveport, LA 71107. The incumbent is an integral member of the administrative services and service delivery teams, working closely with direct service provider staff, supervisors and clients as the main receptionist at a large behavioral health clinic. Provides a wide variety of clerical duties that requires independent judgment and in-depth knowledge of District and Behavioral Health policies, procedures, rules and regulations. Maintains a person-centered, recovery orientation to clients regarding their appointments, attentive to client engagement and readiness to service. Serves as backup to the scheduling specialist and Medical Records custodian as needed. An ideal candidate will possess the following Competencies: Selected Core Competencies: + Accepting Direction:The ability to accept and follow directions from those higher in the chain of command. + Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas. + Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided. + Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws. Selected Preferred Competencies : + Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources. + Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization. + Exhibiting Social Awareness: The ability to identify and adapt your actions based on the situation and the personality, behavior, and emotions of others. As part of a Career Progression Group, vacancies may be filled from this recruitment as an Administrative Coordinator 1, 2, or 3 depending on the level of experience of the selected applicant(s). Please refer to the ‘Job Specifications’ tab located at the top of the LA Careers ‘Current Job Opportunities’ page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level. Pay Ranges - Administrative Coordinator 1 - $10.00/hour - $18.00/hour Administrative Coordinator 2 - $11.45/hour - $20.61/hour Administrative Coordinator 3 - $13.11/hour - $23.59/hour **Note regarding the pay range: The maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire . No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. * There is no guarantee that everyone who applies to this posting will be interviewed. The hiring supervisor has 90 days from the closing date of the announcement to make a hiring decision. This agency participates in the E-Verify system for verification of citizenship and employment authorization. For further information about this vacancy contact: NW LA Human Services District Human Resources Dept 1310 N Hearne Ave Shreveport, LA 71107 318-676-5111 Minimum Qualifications MINIMUM QUALIFICATIONS: No experience or training is required. Job Concepts Function of Work: To perform a variety of clerical duties that are routine in nature in support of the staff members and/or operations of an organizational unit or program. Employees usually follow detailed instructions or procedures. Very limited, if any, discretion is required in the performance of these duties. Level of Work: Entry. Supervision Received: General from higher-level clerical and/or supervisory personnel. Supervision Exercised: None. Location of Work: May be used by all state agencies. Job Distinctions: Differs from Administrative Coordinator 2 by the absence of experienced-level duties that require some independent judgment to perform. Examples of Work NOTE: Positions allocated at this level tend to focus on a few examples of work as listed below: Serves as the Main Receptionist at a Large Behavioral Health clinic. Answers multi-line telephone or switchboards, giving routine information and screening calls. Performs responsible, initial departmental-program duties in accordance with rules, regulations, and policies. May involve communication with other departments, customers, etc. Processes routine paperwork and/or enters data into a department log or database in the servicing of a customer. Receives deliveries and monitors facsimile machine. Serves as backup to the Scheduling Specialist and Medical /Records Custodian as needed. Performs related duties as assigned. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 Have you ever worked for the State of Louisiana? Please make sure work history reflects this experience. + Yes + No 02 How many years of experience do you have in which clerical work was a major duty? Please make sure work history reflects this experience. + None + Less than 1 year + At least 1 year but less than 2 years + At least 2 years but less than 3 years + At least 3 years but less than 4 years + At least 4 years but less than 5 years + At least 5 years or more 03 Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas. + 1= I have no experience and/or am uncomfortable communicating effectively + 2= I have limited experience or require assistance to communicate effectively + 3= I can communicate effectively + 4= I can communicate effectively and help others improve their communication 04 Explain your rating by providing specific and relevant examples in the box below. 05 Rate your ability to exhibit social awareness based on our definition: The ability to identify and adapt your actions based on the situation and the personality, behavior, and emotions of others. + 1= I have no experience and/or am uncomfortable exhibiting social awareness + 2= I have limited experience or require assistance to exhibiting social awareness + 3= I can exhibit social awareness + 4= I can exhibit social awareness and help others improve their ability to exhibit social awareness 06 Explain your rating by providing specific and relevant examples in the box below. 07 Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided. + 1= I have no experience and/or am uncomfortable focusing on customers + 2= I have limited experience or require assistance to focus on customers + 3= I can focus on customers + 4= I can focus on customers and help others improve their ability to focus on customers 08 Explain your rating by providing specific and relevant examples in the box below. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email