Administrative Coordinator 4 - Biller Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4813931) Apply  Administrative Coordinator 4 - Biller Salary $2,602.00 - $4,682.00 Monthly Location Lake Charles, LA Job Type Classified Job Number IMCAL 2025 - 7 Department LDH- Imperial Calcasieu Human Services Authority Opening Date 01/31/2025 Closing Date 2/10/2025 11:59 PM Central + Description + Benefits + Questions Supplemental Information Imperial Calcasieu Human Services Authority (ImCal HSA) exists so that citizens with mental health, addictions, and developmental challenges residing in the parishes of Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life. This position will serve as a Biller in the Fiscal Dept and may be filled as a job appointment. Job appointments last up to 48 months and may be converted to a probational appointment. Refer to examples of work for specific job duties. AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES: + Accepting Direction:The ability to accept and follow directions from those higher in the chain of command. + Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas. + Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws. + Using Data:The ability to use relevant and valid data to inform a recommendation for action. + Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals. + Solving Problems:The ability to discover solutions to problems. + Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.* A resume upload will NOT populate your information into your application. Work experience left off your electronic application or only included in an attached resume is not eligible to receive credit. For further information about this vacancy contact: Leigh Conway, HR Director Leigh.Conway@imcalhsa.org Minimum Qualifications MINIMUM QUALIFICATIONS: Three years of experience or training in clerical work. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. Job Concepts Function of Work: To perform complex, often specialized, paraprofessional duties that require independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program. Work requires individual discretion in the application of policies and procedures. Duties increase in scope and complexity, and consist mainly of departmental-program duties. Level of Work: Advanced. Supervision Received: General from higher-level clerical and/or supervisory personnel. Supervision Exercised: May supervise 1-2 lower-level personnel. Location of Work: May be used by all state agencies. Job Distinctions: Differs from Administrative Coordinator 3 by the presence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment. Differs from Administrative Program Specialist--A by the absence of professional-level duties that involve a variety of administrative functions or management of a departmental or statewide program. Examples of Work Serve as a district biller, under the supervision of ImCal HSA’s Billing Unit Manager, conducting all tasks relative to specialized behavioral health billing for ImCal HSA’s five behavioral health clinics and ImHealthy primary care clinic. + Conduct reviews of CPT/HCPC and ICD 10 codes prior to claims submission to ensure that claims meet standards of compliance for both coding and formatting. + Remain knowledgeable about, understand, and adhere to all specialized billing rules for all payers. Prepare and submit clean billing claims electronically to the appropriate payers (primary, secondary, tertiary) and verify receipt to ensure timely filing. + Coordinate with other members of ImCal HSA’s Billing Unit in an effort to maintain current on all billing activities, rules, and individualized contractual agreements. + Follow up with 3rd party payers and managed care organizations regarding authorizations and claims submission. + Review claims for accuracy of charges and notify supervisor of contractual allowance issues (allowable rate differences) or charge master discrepancies. + Correct and report repetitive errors in the billing process. + Assess the importance of and work to resolve billing/claims issues with managed care organizations/payers and refer complicated matters to supervisor for assistance or direction. + Interact with insurance company’s claims and utilization review departments as needed to resolve complex claims issues. + Identify and notify the need for negotiating payment plans and monitor outstanding balances. + Respond to telephone inquiries and incoming billing questions. + Communicate with payers, providers, and recipients of services to explain balances and standard operating procedures in an effort to secure payment for services rendered. + Communicate with patients in an empathetic, supportive and professional manner and maintain confidentiality of patient and proprietary information. + Prepare and maintain, in conjunction with the Billing Unit Manager, detailed statements and reports relative to billing and collections. + Respond to requests for billing and insurance information, which requires review and interpretation of payer contracts, standard operating procedures, and departmental processes. + Prepare and use reports generated from the Electronic Health Record, clearinghouse, and internal documents to reconcile daily collections and patient accounts. Collections + Responsible for all collection activities, under the supervision of the billing supervisor, and in coordination with the Office of debt Recovery. + Issue timely and appropriate submission reports to ODR in secure portal for collections of Bad Debt. + Respond to information requests from ODR. + Post ODR payments to patient accounts accurately and timely. Credentialing/Recredentialing + Serve as backup to credentialing specialists. Assisting credentialing specialist in facilitating credentialing activities for all IMCAL clinics. + Assist in entering credentialing information into credentialing provider portals or forms when new providers are hired and maintain updated information as needed. + Assist in maintain updated attestations for all clinicians in the CAQH database to streamline all processes requiring provider demographic data, including claims administration, directory services, and credentialing. + Maintain copies of current state licenses, DEA certificates, malpractice coverage and any other required credentialing documents required by insurance payors. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 Do you have any medical billing experience? If so, please explain. 02 LA: Rate your ability to learn actively based on our definition: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals. + 1= I have no experience and/or am uncomfortable learning actively + 2= I have limited experience or require assistance to learn actively + 3= I can learn actively + 4= I can learn actively and help others improve their ability to learn actively 03 LA: Explain your rating by providing specific and relevant examples in the box below. 04 SP: Rate your ability to solve problems based on our definition: The ability to discover solutions to problems. + 1= I have no experience and/or am uncomfortable solving problems + 2= I have limited experience or require assistance to solve problems + 3= I can solve problems + 4= I can solve problems and help others improve their ability to solve problems 05 SP: Explain your rating by providing specific and relevant examples in the box below. 06 TCr: Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion. + 1= I have no experience and/or am uncomfortable thinking critically + 2= I have limited experience or require assistance to think critically + 3= I can think critically + 4= I can think critically and help others improve their ability to think critically 07 TCr: Explain your rating by providing specific and relevant examples in the box below. 08 UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action. + 1= I have no experience and/or am uncomfortable using data + 2= I have limited experience or require assistance to use data + 3= I can use data + 4= I can use data and help others improve their ability to use data 09 UD: Explain your rating by providing specific and relevant examples in the box below. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email