Department:  Eastwood Recovery Center in Southfield- MEN'S RESIDENTIAL FACILITY

FULL time- 40 hours per week; Full Time Benefit eligible; Monday-Friday 8:30am-5:30pm- no weekends or major holidays

GENERAL SUMMARY

Organizes and coordinates office support functions, activities and workflow for assigned functional area or department.

Responsibilities:

Coordinates office services including telephone coverage, supplies, and preparation and distribution of correspondence, meeting materials, and reports. Tracks and disseminates changes and updates to policies and procedures. Makes recommendations to improve and streamline office functions. Organizes and maintains filing systems, tracks scheduling information, and ensures that office operating costs are within budgetary constraints. Responds to internal and external inquiries, providing information, printed materials, or other resources as appropriate.

EDUCATION/EXPERIENCE REQUIRED

High School Diploma/GED required Candidates should be proficient in medical office administrative tasks like patient scheduling, insurance verification, registration, check-in/check-out procedures, maintaining electronic medical records, strong communication skills to interact with patients in person and on the phone and healthcare providers within the clinic.   Ability to multitask in a fast-paced environment, and familiarity with medical billing codes (CPT codes and ICD-10) are essential.   Experience with electronic health records (EHR) systems is a plus but not required, proficiency in Microsoft Office Suite, and excellent customer service skills. Additional Information Organization: Henry Ford Health Eastwood Behavioral Health Department: Eastwood Royal Oak Residential Shift: Day Job Union Code: Not Applicable