DUTIES AND RESPONSIBILITIES: 
• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast 
and friendly customer service.
• Answers and responds to incoming calls.
• Supports Customer Service Center when necessary by covering breaks and lunch breaks.
• Completes all phases of the reconciliation process; performs bookkeeping duties including preparing and proofing 
daily deposit slips and balancing accounts receivables. 
• Monitors cashier accountability, researches and reports problems/shortages to the Service Operations Manager and 
Store Director.
• Partners with the Division Loss Prevention and front end management team to resolve cash and other shrink 
issues.
• Maintains sales book, reports daily and/or weekly sales information to the Store Support Center.
• Reports schedule violations to the Store Director and appropriate department manager in a timely 
manner.
• Reviews internal and external applications, conducts screening interviews and coordinates 
department manager interviews. 
• Administers the Job Posting Program, manages pre-employment drug testing and tax credit 
process. 
• Completes the new hire process, coordinates training, and conducts orientation and other training 
programs.
• Coordinates and maintains all aspects of the hiring process:
o Computer assisted application and hiring process
o Attending in-store and outside recruiting activities
o Maintains all in-store recruiting materials, applications, policy sign off forms, etc.
o Retains records of interview and hiring process
• Orders and assigns uniforms, name badges and office supplies.
• Handles outgoing/incoming mail, Administrative Coordinator e-mail account and maintains office 
files. 
• Updates breakroom Human Resource information/communication boards and legal compliance 
posters. 
• Serves as liaison between the Human Resources, Payroll, and Benefits Departments:
o Handles payroll and benefits administration issues.
o Works with Store Director and Human Resources representatives in regards to personnel 
issues. 
• Submits and processes payroll on a timely basis. Maintains all Time and Attendance Reports, 
Correction Forms, schedules and personnel records in compliance with Company guidelines.
• Coordinates, inputs and tracks leave/return from leave paperwork, processes reinstatements, 
termination, and personnel status changes.
• Maintains and retains Employee HR Records securely and keeps medical files separate from 
employee personnel files.