NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as an Administrative Manager, Support Services.

In this role, the successful candidate will be responsible for managing all aspects of the day-to-day operations as they relate to courier services and specimen intake to support the Department of Pathology and Clinical Laboratories. Reports directly to the Associate Administrative Director. Collaborates with FGP, FHC and all hospital locations to ensure effective system level operational coordination.

Job Responsibilities:

Courier management: Central operational management of all courier routes for AP, CP, BB and JV Practices. Works directly with sourcing, courier, and hospital locations to establish ongoing courier route optimization. Establishes and manages processes to continually monitor and and improve quality of associated courier performance.   Centralized Intake: Establishes and manages standardized intake workflows to ensure samples are processed and distributed to correct laboratory locations.  Participates in routine education to referring sites and hospital locations in regard to intake workflows.  Establishes and maintains policies and procedures related to intake. Send out testing. Oversees contract management of send out vendors, including monitoring utilization for medical board ancillary committee. Participates in invoice reconciliation Administrative Operations support. Participates in project management. Participates in special projects and data/business analytics support as needed. Planning and Budgeting: Participates in cost control and fiscal planning to ensure that the most effective method of delivering quality administrative services is implemented. Invoice reconciliation as it relates to courier services and send outs Performs other duties as assigned.

Minimum Qualifications:

Bachelor’s Degree Minimum of 4 years in a laboratory with supervisory responsibilities. Must be knowledgeable in all areas of Anatomic and Clinical Pathology. Effective oral and written communication skills.

Preferred Qualifications:

Masters Degree in management, business, public health, laboratory sciences or a related field. 5 years experience in a clinical laboratory setting with management responsibilities. NYS Clinical Laboratory Licensure. ASCP Certification.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $81,325.15 – $130,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here