Lawrence, MA
5 hours ago
Administrative QA Reporting Associate
Northeast Family Services is looking for a QA Reporting Associate with strong administrative and reporting skills to join our growing team!        As a member of the operations and quality assurance team, the Administrative QA Reporting Associate will support the QA Manager and assist in running, tracking, and compiling reports for the QA and EHR team. Helping to track daily productivity reports and related spreadsheets is a key function of this role, as well as sending follow-up emails to stakeholders to ensure accuracy.      If you're looking to make a change and put your administrative, organization, and problem-solving skills to use, don’t miss this opportunity to join a growing, well-regarded organization that truly cares for their employees and clients! Responsibilities:  Assist the QA Manager with running daily, weekly, and monthly reports.  Respond to reporting inquiries in a timely fashion  Email managers and other stakeholders for reporting clarification and accuracy  Help compile, review, and quality check reports  Provide a high level of attention to detail and consultative service skills with interactions of staff   Participate in development of training plans for reporting and data utilization   Acts as project assistant for all Clinical Quality related projects  Identifies, assesses, troubleshoots reporting related issues as they occur, and sees through to full resolution.   Maintains proper user control by adding and deactivating users and updating credentials as necessary   Maintains confidentiality of all patient/client and employee information   Other duties as assigned  Qualifications:  High School Diploma or equivalent required  Minimum 2 years of administrative experience  At least 1 year of (EHR) Electronic Health Records administration experience preferred   Extensive knowledge of and experience with various computer programs including Word, Excel, and Outlook required  Excellent communication skills   Ability to formulate positive collaborative relationships with the program managers and staff   Ability to work remotely   Benefits:   Health, Dental & Vision 3 weeks paid vacation  11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)  Generous sick time including mental health days  401k retirement plan with up to 4% match  Voluntary short and long-term disability  Voluntary Life Insurance  Dependent care savings account  Mileage reimbursement  Longevity award - Monetary bonus and a vacation day annually  Company provided laptop and cell phone  Opportunity for professional growth  Supervision for licensure provided  Tuition Reimbursement   Personal cell phone discount         Hours:   Full Time - Days
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