Administrative Specialist Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4721459) Apply  Administrative Specialist Salary $52,146.00 - $80,912.00 Annually Location Durham, NC Job Type Full time with benefits Job Number 24-05148 Department Office of Economic and Workforce Development Opening Date 01/09/2025 Closing Date 1/23/2025 11:59 PM Eastern + Description + Benefits + Questions Position Description Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $52,146 - $60,014 Work Day/Hours: 8:00 am - 5:00 pm Be a part of the innovative team driving economic prosperity in Durham. Our Office of Economic & Workforce Development (http://durhamnc.gov/446/Office-of-Economic-Workforce-Development) and www.durhambusiness360.com helps ensure that Durham has a strong and diverse economy by helping commercial enterprises locate and grow, supporting entrepreneurs and their ventures, managing targeted revitalization projects and preparing the local workforce to for our businesses and industries. If you share our passion for shared economic prosperity and seek opportunities to serve and grow in your career, join our team! This is the third level in a four-level Administrative Support Series devoted to providing clerical and/or office support activities for city functions and staff. Incumbents assigned to this class perform a broad range of par a professional work ranging from routine to specialized office/customer service support such as processing complex transactions ; handling escalate d customer service requests; coordinatin g and maintaining office processes and office information ; and performing quality assurance on transactions and/or work product. This position is responsible fo r providing administrative office coordination (such as processing budget, procurement, payroll, timekeeping, and human resources transactions); records management; routine or specialized administrative support to senior staff; and logistical support for programs and/or projects. May serve as an executive assistant to a department director . Duties/Responsibilities + This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the D epartment. + Coordinates and oversees administrative office functions such as maintaining supplies; processing fiscal, procu rement, payroll, time-keeping, and/or human resources transactions; assisting with social media; assisting with budget preparation , reporting and/or monitoring of expenditures/revenues ; maintaining service contracts and coordinating equipment repair; and coordinating work flow. + Provides quality assurance over administrative support functions including financial, procurement and human resources transactions ; may serve as the department lead user and/or representative for a business system; may serve as a department liaison to other functions and/or serves on city committees. + Serves as a lead worker, assigning work and monitoring work completion, as assigned. + Coordinates meeting requests, event calendaring, special event scheduling and/or logistical support for events or facility rental/scheduling; provides calendaring coordination and support for executive staff, as assigned. Work may also include program support such as handling facility rental requests; training staff; documenting and routing customer complaints . + Gathers and compiles data; calculates statistics; provides special project/program support related to materials/information-gathering and administration; may assist with applicant selection process. + Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts; assists with the preparation of manuals, polices, procedures, confidential correspondence and public information materials including information for city council agenda items; provides general administrative support to staff and/or projects. + Receives, processes and routes calls ; provides information to callers; researches and resolves complaints and makes referrals as appropriate ; handles call on behalf of executive staff, ensuring appropriate and timely follow up. + Reports to work in an emergency or disaster event, as assigned. + Performs other duties of a similar nature and level as assigned. Minimum Qualifications & Experience + Associate’s degree in business or related field OR equivalent experience. + Two years of advanced administrative support experience. Additional Preferred Skills + Web-based administrative management experience. + Experience with payroll processing. + Experience with Microsoft Excel and ERP systems such as SAP. + Some assignments may require a North Carolina Public Notary registration. Benefits – General Full-Time Employees + 12-13 paid holidays per year + 13 standard work days of vacation per year + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement + 2 weeks paid military leave per year + Medical, dental, vision, and supplemental life insurance plans + State and City retirement plans + Short and long term disability plans + Paid temporary disability leave for specified conditions + City contribution of 13.6% into the N.C. State Retirement System + Paid funeral leave + Employee Assistance Program - personal and family counseling + Paid life insurance equal to annual salary + 48 hours for volunteer work each year* + 4 hours parental leave each year + Workman's Compensation Insurance + 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) + 401(k) retirement plan (5.0% of salary) + State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) + 401(k) retirement plan (5.0% of salary) + State retirement plan effective first day of the month following date of hire + Health insurance effective first day of the month following date of hire + Dental and life insurance, after one year of service + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service 01 Where did you first hear about this opportunity? + City of Durham Website + Walk in + Job fair + Employee referral + Professional organization ***Please list the organization in "other" box below*** + Internet posting ***Please list the specific web site in the "other" box below*** + Craig's List + Facebook + LinkedIn + GlassDoor + governmentjobs.com + Monster.com + Indeed.com + Employment Security Commission + Magazine/Newspaper + Other 02 If you listed "other" above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education. + Less than a High School Diploma or Equivalent (GED, HiSET, TASC) + High School Diploma or Equivalent (GED, HiSET, TASC) + Associates Degree + Bachelor's Degree + Master's Degree + Doctoral Degree (PhD, Juris Doctorate) 04 How many years of advanced administrative support experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 2 years related experience + 2 years but less than 6 years related experience + 6 or more years related experience 05 How many years of experience do you have with web-based administrative management such as web content editing, publishing, or routine maintenance of websites? + No related experience + Less than 1 year of related experience + 1 year but less than 3 years + 3 years but less than 5 years + 5 or more years 06 How many years of payroll processing experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 3 years related experience + 3 years but less than 5 years related experience + 5 or more years related experience 07 How many years of experience do you have with ERP systems such as SAP? + No related experience + Less than 1 year of related experience + 1 year but less than 3 years related experience + 3 years but less than 5 years related experience + 5 or more years related experience 08 How many years of Microsoft Office Excel experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 3 years related experience + 3 years but less than 5 years related experience + 5 or more years related experience Required Question