ADMINISTRATIVE SPECIALIST (COMMUNICATOR) Print (https://www.governmentjobs.com/careers/cincinnati/jobs/newprint/4770564) Apply  ADMINISTRATIVE SPECIALIST (COMMUNICATOR) Salary $59,243.31 - $90,068.51 Annually Location Ohio 45202, OH Job Type Full-time Unclassified Job Number 24-00237 Department City Manager's Office Division Emergency Communication Center Opening Date 01/31/2025 Closing Date 2/14/2025 11:59 PM Eastern + Description + Benefits + Questions General Statement of Duties This position acts as the public information officer and outreach coordinator for the City of Cincinnati's Emergency Communications Center (ECC), a 911 and 311 agency. To learn more about ECC, visit: https://www.cincinnati-oh.gov/ecc/about-ecc/ This employee exercises independent judgment and performs highly responsible technical, administrative, and analytical duties as the Communications Specialist for the assigned department. The employee is responsible for researching, writing, and editing assorted materials for various publications including communications on internet and intranet websites, reports to meet regulatory requirements including the annual report and customer information on a variety of topics. Duties also include preparing and distributing a variety of educational materials; making public presentations; coordinating public speaking events; and preparing emergency communication plans. Employee assists the department in communicating through the news media and may serve as spokesperson for the department. Performs related duties as required. Minimum Qualifications (KSAs) (Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs, which may be required.) Knowledge of: Concepts, methodologies, and tools pertaining to the organizing, tracking, and reporting aspects of project management.Specific area of assignment as well as major principals, practices, methods, and techniques of administration relating to areas such as general management, budgeting, human resources, or finance. Skill to: Operate specialized hardware devices or software programs relating to assigned function. Ability to: Conduct independent, original research based on sound analysis and leading to appropriate recommendations to resolve specific issues.Develop strategies to problems of moderate complexity focused on a specific program, function, or service area; adapt guidelines, including unwritten policies, precedents, and practices that are not always completely applicable to changing situations.Enhance partnerships with key internal and external stakeholders. Apply comprehensive grasp of most factors affecting area of responsibility.Evaluate situations having multiple (and sometime conflicting) elements/considerations.Make judgments and decisions that are still guided by policies, procedures, and management imposed limits, but latitude exists for non-reviewed actions or decisions on routine and some non-routine matters. Understand, apply, and/or adapt complex/conflicting oral or written regulations or guidelines to diverse and dissimilar situations.Act independently and know when to refer situations to higher-level authority.Prepare cost projections and monitor/control budgetary compliance.Understand and apply contract terms and provisions.Organize, analyze, and evaluate tangible and intangible data soundly and impersonally.Understand, interpret, and apply rules, standards, or procedures and persuade others to accept or adopt recommendations.Formulate reasonable and effective conclusions.Conduct thorough investigations, determine methodologies, and obtain basic data necessary to evaluate solutions to complex problems and issues with multiple variables.Train, supervise, or evaluate assigned staff and their work. Required Education and Experience Each applicant must have a Bachelor's Degree from an accredited college or university in English, Communications, Psychology, Public Relations, Speech, Information Technology, Public Administration, Business Administration, Education or related field. In addition, each candidate must have two years of communication experience that includes writing and editing newsletters, brochures, educational material and/or press releases, or similar material. Working and Physical Conditions Examples of Work Performed + Performs professional level analytical and technical work in the formulation and administration of department or division budgets, development and management of contracts, management of department level procurement, and/or assists in coordination of personnel functions. + Investigates administrative or operational problems; assists administrators in determining and implementing solutions to problems; makes recommendations affecting aspects of programs and policy; makes presentations to interested groups on various administrative programmatic or operating aspects of department. + Obtains information from a variety of sources concerning departmental procedures; prepares comprehensive reports and correspondence outlining recommendations for improvements; assists in the installation of new and revised methods, procedures, and systems; evaluates operational efficiency of existing programs and makes recommendations for change. + May assume administrative responsibility for specific project, either conducted independently or with the aid of lower-level employees; identifies resource needs and may develop action plan; may set up plans and procedures for achieving objectives and providing leadership to work teams as assigned. + Plans and oversees special community and media events that enhance the visibility of the assigned department. + Processes transactions involving multiple steps and the application of varied, complex, and/or ambiguous guidelines; may determine eligibility and/or compliance; approves exceptions within assigned scope of authority. + Reviews documents to determine how they will effect internal processing and determines appropriate course of action/response within assigned scope of authority. + Authors/customizes/revises communication materials to fit a particular individual, situation, or activity; researches, assembles, and disseminates function-related materials and documentation as required; searches records to locate specific information; checks materials for accuracy, completeness, and/or procedural compliance. + Applies rules and regulations to provide administrative direction for assigned city programs or management systems which may include personnel management, purchasing processes, training programs, or others. + Assists department supervisory and management staff in annual budget development and administration processes; researches and collects data; prepares schedule and notifies staff of deadlines and material needs; monitors expenditures and ensures adherence to department budget; identifies need for budget adjustments and modifications as appropriate and necessary. + Collects, compiles, and analyzes information from various sources on a variety of specialized topics; compiles reports and activity logs; makes recommendations or findings; undertakes a variety of special projects as assigned. + Prepares written materials to communicate departmental activities and programs for internal and external distribution; assists with public relations activities; acts as a resource to persons with inquiries about departmental services, activities, and programs. + May serve as an assigned department liaison with other city departments, divisions, and outside agencies; negotiates and resolves sensitive issues. + May be assigned to develop program standards, policies, and procedures. The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting. The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units. The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques. Equal Employment Opportunity The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws. Holidays The City of Cincinnati has 11 paid holidays annually that include: New Year's Day Martin Luther King Day President's Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Day after Thanksgiving Christmas Health Insurance The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan. Eligible dependents include: Legal Spouse or Equal Partner Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order") Step-child Child for whom the employee or employee's spouse/equal partner is a legal guardian Basic Life Insurance A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group. Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors. Flexible Benefits Plans Healthcare Flex Spending Account City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members. Dependent Care Flex Spending Account City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses. Transportation Expense Reimbursement Account City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount. Healthy Lifestyles Program City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses. Integrated Health Reimbursement Arrangement (HRA) This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan. Retirement Plan The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees. Deferred Compensation As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts. 01 The supplemental questions are a very important first step in our screening process. Therefore, you are required to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. This means you will be ineligible for further consideration in the recruitment process. Please check "yes" to show that you have read and understand this statement. + Yes + No 02 By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers. Please indicate you have read and agree with this information. + Yes + No 03 If you are a current City of Cincinnati employee, what is your CHRIS ID number (otherwise type n/a)? 04 Do you understand that if your application does not include your resume and college transcript that your application will be rejected? + Yes + No 05 Do you have a Bachelor's Degree from an accredited university with a major in Communications, Marketing, Public Relations, Journalism, or related field. A Master's Degree in one of the above fields is preferred.(TRANSCRIPT MUST BE ATTACHED TO APPLICATION) + Yes + No 06 Please explain your experience with speaking to the public, giving interviews to the media, and delivering presentations to a live audience. 07 Please explain your experience writing and/or designing public information materials such as brochures, flyers, and articles for public dissemination. 08 Do you have two years of communication experience that includes writing and editing newsletters, brochures, educational material and/or press releases, or similar material. 09 Were you honorably discharged from the United States Military? If yes, attach a copy of your DD-214 (long form), which includes the narrative reason for discharge, the discharge characterization (showing honorable discharge), the three- letter or three-number discharge code corresponding to the reason for discharge, and a reenlistment code. Veteran must have completed more than 180 days of active duty service. 10 Do you understand notifications regarding this position will be sent via email, therefore, it is your responsibility to check your personal email, Government Jobs mailbox, SPAM, JUNK, and CLUTTER FOLDERS for any and all communication sent regarding this position ? + Yes + No 11 I understand I am responsible for maintaining the accuracy of my contact information, including my street address, email address, and telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not receiving further consideration for this employment opportunity. To update this information, visit www.governmentjobs.com, click on the "career seekers" link, and follow the prompts. For technical difficulties, contact NEOGOV support at 855-524-5627. + Yes + No Required Question Employer City of Cincinnati Address 805 Central Avenue Suite 200 Cincinnati, Ohio, 45202 Phone 513-352-2400 Website http://agency.governmentjobs.com/cincinnati/default.cfm