Department

BSD OBG - Uro

About the Department

The Section of Urogynecology and Reconstructive Surgery is part of the Department of Obstetrics and Gynecology. The Urogynecology team provides a personalized and integrated patient care experience across 6 fully equipped clinical sites to allow women with pelvic floor disorders world class Urogynecologic care close to their homes. The Section includes 6 board certified Urogynecologic Surgeons and 5 advanced practiced providers who work collaboratively to care for women with pelvic floor disorders. Teaching, research, and the highest quality clinical care are top priorities for the Section. Urogynecology and Reconstructive Pelvic Surgery at UC Medicine offer patients’ participation in innovative clinical research trials.

Job Summary

The job provides specialized business support for routine office and location support activities. Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies for which the support is being provided by working autonomously within established procedures and practices. Ensures the correct functioning of facilities, office and/or business support services.

We are looking for a highly motivated individual who will provide administrative support to a group of providers in a team setting. This role will require the individual to work well under time sensitive deadlines, to exhibit good communication skills, and to be well organized. They will be responsible for the administrative day to day functions of the section. The job provides business support within established procedures regarding office and location support activities. Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies for which the support is being provided by working autonomously within established procedures and practices. Ensures the correct functioning of facilities, office and/or business support services.

Responsibilities

Performs high-level administrative duties in support of office functions.

Manages special projects as assigned.

Complete follow-up and referral physician management, internal and external (to department) and a national and international database management.

Oversees the provider service calendar within our provider software by way of creating, monitoring and editing the schedule when necessary.

Resolves office issues independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.

Monitors and reconciles accounts.

Manages accounts and receivables, processes, and tracks all bills and expense reimbursements on behalf of section personnel.

Composes and edits correspondence and other documents.

Coordinates logistics of major events Schedules diverse and complex appointments, meetings and travel arrangements.

Will triage patient calls and direct them to the appropriate personnel.

Maintains off-site surgical data including obtaining the necessary HIM to bill and document.

Triages emails and telephone calls for action. Resolves mostly routine and some complex inquires.

Provides administrative support for a leader. Stays informed of activities relating to programs and initiatives, apprising the leader of issues when deemed necessary. Coordinates information flow from leader’s office.

May initiate correspondence and other written materials under own signature or for signature of the leader. Triages emails and telephone calls for action. Resolves a combination of some routine and complex inquiries.

Prepare special reports and summaries, assists in managing daily operation of the office, and may assist in developing administrative goals and policies. Maintains the leader's calendar.

Coordinates special projects as directed by the leader. Prepares write ups for recommendations for operational and administrative problems. Manages a portion of the leader's budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports.

Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Experience:

Previous administrative experience.

Familiarity with central administration within a complex research university environment.

Previous experience in the OB/GYN field.

Experience in taking initiative and organizing and completing projects with minimal supervision.

Experience at negotiating in order to accomplish goals required; ability to handle contacts with courtesy, maturity, discretion and diplomacy, including sensitive and confidential situations.

Experience in handling sensitive and confidential situations and information with absolute discretion.

Previous Electronic Medical Record (EMR) experience.

Experience with EPIC and Qgenda computer programs.

Experience with handling a large volume of work often restricted by deadlines.

Preferred Competencies

Organization.

Problem solving.

Collaborative and Independent.

Attention to detail.

Communication.

Excellent Interpersonal skills.

Working Conditions

Office Setting.

Application Documents

Resume (required)

Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Pay Rate Type

Hourly

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FLSA Status

Non-Exempt

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Pay Range

$24.00 - $31.25

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.