Summary Incumbent serves as the Administrative Support Assistant in the Department of Veterans Affairs, Veterans Health Administration, at the Southern Arizona VA Health Care System in Tucson, Arizona. This position reports directly to the Chief of Mental Health Nursing. The Administrative Support Assistant will provide nurse staffing, education, recognition/awards, transition to practice, and academic affiliation support to all facility services. Responsibilities Duties include but are not limited to: Serves on committees as representative to the Mental Health Nursing Chief and administrative officer, as appropriate, presenting the service's official's policy and viewpoint pertaining to the activity being considered and providing direct feedback. Coordinating projected personnel into the respective T&Ls within Mental Health Nursing based on service need and employee type (RN, LPN, NA). Maintains Human Resource tracking database, extracting relevant data, and inputting data into the local time & attendance scheduling program e.g., AcuStaf, for enrollment and scheduling. Collecting timecards, correcting errors, verifying hours worked with scheduled time and providing final billable hours to the supervisor. Tracks all approved actions such as FMLA, EPSL, COP, Military Leave, Workers Compensation, Planned Parental Leave, Weather and Safety Leave requests, maintaining all documentation ensuring all leave is properly utilized. Assisting with deadlines, completion, and submission of policies and directives issued by the Mental Health Nursing Chief. Prepares correspondences, reports, and professional documents for distribution and submission throughout Mental Health Nursing, prepares a variety of special, statistical, narrative, and spreadsheet reports. Establishing protocols for incoming data, creates internal databases, organizes written and computed data, and retrieves data. Incumbent is key point of contact in MH Nursing supporting the respective service chief, administrative officers, individual T&Ls, clinical nurse managers, assistant nurse managers, and various T&L embedded timekeepers; responsible for assuring that all time and leave implementation with the care line services is accurate and compliments established federal title codes. The incumbent serves as an in-service POC for local payroll and human resources function and embedded users within Mental Health Nursing, serving as a first line response prior to escalating complex routines Work Schedule: Monday - Friday 7:00 a.m. to 4:00 p.m., or 7:30 a.m. to 4:30 p.m. Compressed/Flexible: Not Available Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant/PD14534O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/24/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applying office administrative practices and procedures for managing and preparing correspondence, memoranda, letters, and reports; reviewing documents for accuracy; communicating with customers to answer questions; preparing a variety of special, statistical, narrative, and spreadsheet reports. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years of education above the high school level. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond in excess of the first 60 semester hours. You will be rated on the following Competencies for this position: Administration and Management Clerical Computer Skills Customer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary. However, it occasionally requires carrying of light objects such as files, books and papers, or computer; and some walking, standing and bending. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.