Posting Details Posting Details

Requisition Number S2906 Position Number 998308 Position Classification Title Administrative Support Associate Functional Title Administrative Support Associate Position Type Staff University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The Office of the Provost is the central administrative unit that supports all entities within the divisions of Academic Affairs, Student Affairs, and Research & Engagement. The Office embraces shared governance and works in an open and transparent manner, fostering a collaborative environment where institutionally minded colleagues strive to advance each other’s work. We engage thoughtfully and collegially across all divisions of the University and represent the institution effectively to external partners. Our central purpose is to provide administrative leadership that facilitates the success of all UNCG faculty, staff, and students, while strengthening human capital in the Triad, state, and beyond by promoting excellence in research, creative activities, and educational programming that addresses societal needs. Position Summary The Administrative Support Associate will provide essential support to both the Faculty Senate and the Office of the Provost, dedicating 50% of their time to each. In the Office of the Provost, they will perform receptionist duties, manage communications, assist with calendar and event planning, and support Faculty Personnel Services and Academic Resources projects. For the Faculty Senate, they will organize meetings and events, manage budgets and committee rosters, update the website, and handle various administrative tasks. Minimum Qualifications HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK. Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Associate’s degree; or equivalent combination of training and experience degrees must be received from appropriately accredited institutions. One-two years relevant work experience, preferably in a higher education/university setting. Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Special Instructions to Applicants Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number Recruitment Range $37,000 – $38,890 Org #-Department Office of the Provost - 10101 Work Hours of Position 8 a.m. - 5 p.m., M-F Number of Months per Year 12 Posting Requirements Job Family Administrative & Managerial Career Banded Title Administrative Support Associate Open Date 12/09/2024 Close Date 01/03/2025 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency Key Responsibilities ________________________________________________________________________________________________________________________

Key Responsibility Provides professional front office customer service and support for the Office of the Provost

Essential Tasks Front office administrative duties. Greeting visitors to office, direct to appropriate person, serving as model for professional, positive interactions for the Provost’s Office as a first point of contact. Provides support to all visitors seeking information and meetings with department staff. Answer main office telephone. Process incoming and outgoing mail. Provide assistance to the Executive Assistant in support of the Provost and Senior Vice Provost as well as additional staff as needed. Maintains professional aesthetic for Provost’s Office by maintaining organized and clean general office space. Take initiative when problems arise that need innovative solutions. Key Responsibility Administrative oversight for Faculty Senate

Essential Tasks Facilitates scheduling and set up of all Faculty Senate related meetings and events. This includes providing administrative support to the Faculty Senate Chair, creating room reservations, arranging catering, ensuring agendas, minutes and meeting recordings are posted and shared publicly. Communicating with meeting attendees via email, text, phone, chat, etc. Works with chair to maintain all senate rosters, including committees and communicates to senate regarding important matters. Communicating with election officers regarding elections and deadlines; collaborating with election officers regarding needed updates and refinements to rosters. Budget planning, facilitate processing and payment of invoices; oversee completion of appropriate paperwork as needed; oversee reimbursement of expenses. Coordinating transportation and travel for Senators. Coordination of all files, technology, office and digital spaces. Assist and support senate leadership in identifying and solving problems. Key Responsibility Provides event planning support for the Office of the Provost Essential Tasks Assist at events hosted by the Provost’s Office. Prepares flyers, invitations, etc. Reserves rooms and arranges catering and parking accommodations.

Key Responsibility Completes other administrative tasks for the Office of the Provost as assigned


Essential Tasks Assist Faculty Personnel Services and Academic Resources with ongoing filing and scanning projects. Complete administrative tasks for meetings, such as preparing materials and documents to support the Provost and Office of the Provost.

Competency ________________________________________________________________________________________________________________________

Competency Communication - Verbal Competency Description Applies knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of staff and clients. Demonstrates the ability to work with confidential and sensitive information. Competency Level Advanced Competency Communication - Written Competency Description Composes written communication with guidance using standard formats. Composes correspondence involving program or operational procedures independently from general instructions or brief summaries. Competency Level Journey Competency Office Technology Competency Description Selects, understands and fully applies features of a variety of software programs, machines or office equipment that will produce the desired results. Competency Level Journey Competency Work Coordination Competency Description Plans and facilitates the support activities of an office or work unit; coordinates with others to complete tasks. May serve as an office coordinator for a work unit. Competency Level Journey Competency Problem Solving Competency Description Assesses and may resolve unprecedented problems that require research and review of policy and procedures. Applies judgment for problem resolutions based on delegated authority from supervisor. Competency Level Journey Competency Knowledge - Program Competency Description Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations. Competency Level Journey Competency Information/Records Administration Competency Description Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data. Competency Level Journey Competency Budgeting Competency Description Acquire and apply knowledge of policies, procedures, and campus resources in order to complete budget forms. Monitors and reconciles departmental or program budget and tracks travel and office expenditures. Competency Level Contributing ADA Checklist ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical Effort Hand Movement-Repetitive Motions - o, Finger Dexterity - F, Reading - F, Writing - F, Sitting - F, Lifting-0-30 lbs. - R, Climbing-Stairs - O Work Environment Inside - F Applicant Documents Required Documents Resume/CV Cover Letter List of References Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Please indicate how you learned of the vacant position for which you are applying: No Answer UNCG Website The Chronicle of Higher Education National Association of Asian American Professionals Latinosinhighered.com National Conference on Race and Ethnicity in Higher Education Personal Networking Other * Other: Please list

(Open Ended Question)

* Are you eligible to work in the United States without sponsorship? Yes No