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Occ SummaryIn support of a department or group of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Problem resolution may include research. Tasks are typically diverse and advanced.
Work Performed
In addition to tasks outlined in the Administrative Clerk description, Perform other related duties incidental to the work described herein. Act as a liaison between the department and external groups. examples ofwork at this level may typically include some combination of the following: Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested. Coordinate special projects. Research budget variance and follow up to resolve issues. Develop advanced presentation materials. Prioritize and resolve inquiries (phone, e-mail, in person). Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements. Explain policy/procedures to other parties based on knowledge of the company and department guidelines. Collect,compile and analyze moderately complex data and information.
Knowledge, Skills andAbilities
Creatively uses PC, word processing and other office tools. goals. Thorough knowledge of department policies, procedures, and
Level Characteristics
N/A
Minimum Qualifications
Education
High school education or equivalent.
Experience
Two years of administrative support experience of increasing variety and/or complexity
Degrees, Licensures, Certifications
N/A
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.