Administrative Support II Department: Community Health & Research Center Location: Sterling Heights, MI START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3258665&source=3258665-CJB-0) Job Title: Administrative Support II Job Status: Part-time Job Summary: Under general supervision, the Administrative Support II uses intermediate skills obtained through experience and training to provide clerical support to an assigned functional unit. Essential Duties and Responsibilities: - Answer phones, screen incoming calls, gather routine information and direct callers to appropriate destination - Provide general information regarding assigned functional unit to clients and co-workers - Collect information and complete necessary forms/documentation for specified services or report formats - Sort and file correspondence, cards, invoices, receipts or other records - Compile data, conduct data entry, complete routine reports and maintain files for the assigned functional unit - Proofread documents and reports - Greet clients/visitors, screen and direct them to appropriate destination - Type, copy, file and fax documents as needed - Take photos of events or clients as required - Maintain agency confidentiality and clients- privacy - May handle the intake of monies either in the form of admissions, memberships, donations and/or fees for services depending on assigned functional unit - May conduct telemarketing and other fundraising functions depending on assigned functional unit - May place and track orders for department supplies and materials - May assist with set-up and break down of events - May prepare materials and logistics for events and meetings - May conduct routine research - May schedule and maintain appointment calendars for sessions, individuals or groups - May conduct educational tours - May assist with the implementation of youth programs - May lead some programs as assigned - May establish and maintain contact with various clientele requesting Museum tours including schools, teachers and various civic organizations - May schedule and coordinate visits and maintain records of visitors including payment and invoicing information - May be responsible for reading and reviewing grant content and ensuring requirements are met - May assist in gathering information for grant reporting participate in writing reports for various grants - May participate in the planning of various events designed to increase the number of visitors to the museum - Operate standard office equipment and use required software applications - Perform other duties and responsibilities as assigned Knowledge, Skills and Abilities: Knowledge of: - Basic concepts, principles and practices of office administration Skill in: - Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office - Operating Altru may be required depending on assigned functional unit Ability to: - Communicate effectively, both orally and in writing - Organize and prioritize multiple tasks and meet deadlines - Provide a high level of customer service to both internal and external contacts - Work independently as well as collaboratively within a team environment - Perform detailed work consistently and accurately - Maintain confidentiality of agency and client information Educational/Previous Experience Requirements: - Minimum Degree Required: o High school diploma or GED equivalent ~and~ - At least 6 months previous admin/clerical experience or 1 year preferred or any equivalent combination of experience, education and/or training approved by Human Resources Licenses/Certifications: - Licenses/Certifications Required at Date of Hire: None Working Conditions: Hours: Normal business hours, some additional hours may be required Availability to be scheduled during normal business hours and in the evenings and/or weekends as needed Travel Required: None generally required Working Environment: Climate controlled office START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3258665&source=3258665-CJB-0)