Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for an Administrator to join our busy Birmingham Service. Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, proving administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals. Acting as our first point of contact our Admin team are the face of our service, speaking with our service users face to face and via the telephone, are non-judgemental, empathetic and want to make a real difference to people’s lives.
Where: Birmingham
Full Time Hours: 37.5 per week
Full Time Salary: £23,497.50 - £23,685.20 pro rata (dependent on experience)
ResponsibilitiesAbout the role:
Be the first point of contact within the serviceProvide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectivesEnsure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessaryComplete effective processing of correspondence/data entry as required.Minute take at partnership and clinical meetings as requiredCollate, monitor, and report data/information and statistics as requiredCarry out photocopying as requiredEnsure that all admin, record-keeping, and communication within the project are maintained
About you:
Knowledge of general office proceduresIT literacy including proficiency in word processing, excel spreadsheets and other MS applicationsGood interpersonal skills and a willingness to work flexibly as part of a teamThe ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessaryConfident and effective communication skills, both verbally and in writing and solid numeric skillsExcellent organisational and time management skillsAble to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisalBe flexible to work across operational sites as requiredMinute taking experience would be an advantage
What we will give to you:
25 days holiday (+ bank holidays) rising by 1 day for each years’ serviceFlexible working arrangementsPaid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist ProgrammeContributory pension schemeA great selection of benefits incl. discounts for shopping, cinema, holidays, etc.A friendly and supportive teamTraining, career development & progression opportunities
Please read attached Job Description for a more detailed out line of responsibilities and Person Specification
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.
INDHP
Salary Range (pro rata if part time) CGL points 17 to 18 (£23,497.50 - £23,685.20) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 27/9/2024 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Manjit Malhi | manjit.malhi@cgl.org.uk | 07919695782 This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level. Options ApplyApplyShareEmail this job to a friendRefer <p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;"> </span></p> Share this vacancy on your newsfeed
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
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