Responsibilities: Manage daily invoicing and keep track of back orders Ensure high levels of customer satisfaction, addressing queries and resolving issues efficiently Build and maintain strong relationships with clients and vendors Act as the point of contact between the branch and Head Office Provide administrative support to the Sales team and follow up with customers Upload and organize documents on Microsoft SharePoint  Maintain stock levels and place orders as needed Assist with travel arrangements, event planning, and other logistics Manage incoming and outgoing calls, mail, and courier services Draft quotes, proformas, and update pricing Requirements: Matric 1-3 years admin or reception experience Excellent communication skills Friendly, approachable, and customer-focused Strong attention to detail Knowledge of Syspro and SharePoint is a plus