**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** **Job Description:** + **Benefits that start day-1!** + **Schedule: 40 Hours** **, Full Time - Monday- Friday 9:30am-6pm** **Essential Functions/Key Responsibilities:** + Respond to calls and/or walk-ins for clients seeking admission. + Interviews consumer to obtain essential information necessary to meet program admission requirements. + Maintains a thorough working knowledge of insurance restrictions to ensure appropriate assignments are made. Collects all pertinent information regarding service coverage and eligibility. If no insurance coverage exists, and if applicable, informs clients of siding fee scale and determines subsidized services when available. + Completes insurance eligibility approval and obtains initial authorization, when applicable, from insurance companies for all consumers, new and readmissions. + Documents new and/or updates client demographic and billing information in the computer. + Markets programs by answering questions and providing informational brochures. + Ability to provide information on updated directory of referral sources and community resources internal and external to BILH BS. + Assist in emergency situations seeking client treatment. + Shares full and timely information on any risks identified. + Scans documents, when applicable, into the electronic system/file. + Attends all required supervision and meetings. + Maintains tracking requirements for program(s). + Other related duties as assigned. **Qualifications:** + High school diploma or general education degree (GED) required. + A minimum of 1 year experience in a related field is preferred. + Experience with Excel, Word, and electronic health records preferred. **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity** **Employer/Veterans/Disabled**