Smile, You’ve Found Us!
Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.
If you wish to make a difference in the lives of our patients and residents, APPLY NOW!
Full Time Benefits include:
Medical/Dental/VisionExcellent 401k planTuition ReimbursementVacation, Holiday, and Sick TimeLong and Short Term DisabilityEmployee Assistance ProgramLife InsuranceReferral BonusesDiversICARE - employee hardship fundPay advancement program - OnShift Wallet
Diversicare provides post-acute care services to patients and residents at 46 skilled nursing and long-term care centers in five states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.
It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”
We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.
Our culture of impassioned service delivery is the Diversicare Difference.
Responsibilities Develop and manage Account assignments in key market segments as determined with Administrator (and with sales manager as appropriate)Develop and maintain positive, strong presence in the market and communityCollaborate with referral sources and team members to facilitate open communicationDevelop and maintain strong relationships with Decision Makers, Decision Influencers, and other Contacts as possible and appropriateCollaborate with referral sources to uncover needs and match appropriate Diversicare solutionsIdentify opportunities for developing new businessMeet or exceed goals determined with AdministratorDemonstrate growth in Account utilization of Center services over timeCommunicate effectively with patients and families to determine services and care that best meet their needs, for the right care in the right place at the right timeAccurately represent Center services and clinical capabilities with customers, including appropriate Features-Benefits-Impact, effectively demonstrating tour best practices and use of Diversicare Sales StepsThoroughly educate patients and families and understand patient/family expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalizationsParticipate in Center meetings and activities as required, and thoroughly and accurately complete and submit any required reports, paperwork, and documentationExhibit leadership qualities, managing the admission process and collaborating with Center teamMaintain the highest standards of professionalism and service excellence with activity and behavior that supports the Diversicare Mission, Values, and Service Standards Qualifications Bachelors Degree preferredAdmissions experience in senior living centersSales experience in the senior healthcare industry, preferably indpendent living, assisted living, and SCALF.(EOE)
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