St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home.
If this description speaks to you, continue reading about the opportunity of Admissions Coordinator. This is a full-time 40 hour per week Monday–Friday (8:30 am-5:00 pm) position located at St. John’s Home.
Position Summary: The Admissions Coordinator is responsible for clinical and financial evaluation of hospital and community referrals for admission and re-admission to St. John's Home, including all aspects of the process: screening, insurance verification and authorization, continuous communication with families & various community care partners, bed management, and oversight of the admission paperwork. Works in collaboration with other departments to provide support to residents and families, as well as maintain census and payer mix.
What requirements will make me successful?
Bachelor’s Degree in Social Work or Human Services OR Bachelor’s Degree in Nursing or NYS RN Licensure OR Licensed Practical Nurse (LPN), with a minimum of three years’ experience in LTC with experience with the admissions process Preference for at least 2 years of experience in a skilled nursing facility with ability to prioritize and manage multiple tasks, often with interruptions, as well as familiarity with health insurances and Medicaid
What competencies will I have?
Effective communication and high-level of professionalism, internally and externallySensitivity and empathy for residents and families in emotional situationsAdapts appropriately to cultural differences Confidentiality and HIPAA complianceUnderstanding and respect for other departments and co-workers
What will my responsibilities be?
Conducts thorough and timely review of hospital and community referrals, with attention to detail for a successful admission Sets up appointments and provides tours for perspective applicants/familiesOffers guidance regarding alternative choices or services in lower levels of care, if appropriateWorks with health insurances, Medicare, Medicaid and families to facilitate coverage and paymentConsistently communicates with the interdisciplinary team regarding new and re-admissionsEnsures the Business Office has accurate information about insurance and finances for applicants, monitors and updates bed hold status and social leave days for appropriate paymentProvides a welcoming and supportive environment to the prospective elder and their loved ones as they navigate the admission processAssists with admission paperwork, as neededFosters cooperative relationships with external entities to maintain great working relationships Data entry for all referrals, admissions and denials
Physical Requirements:
Occasional moving and lifting of residents
Exposure to Conditions:
May be exposed to infectious diseases. May be exposed to physical aggression. Proficiency in Microsoft Office Suite and other relevant software applications.
Check out what we have to offer YOU at https://www.stjohnsliving.org/careers:
Health, dental, vision insurance (30 hours+)Employer sponsored life insurance & telemedicine (30 hours+)Weekly paychecksCompetitive payAbility to pay your bills before pay day through PayActiv: https://www.payactiv.com/employees/Free parking24/7 fitness centerGenerous paid time off and holidaysOn-site child careEmployee Assistance PlanCell phone discountsRecognition activities and eventsSt. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.