Position Title Admissions Counselor Department Admissions Position Category Staff NonClassified About CCRI The Community College of Rhode Island is New Englands largest community college and a nationally recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike We provide affordable open access to higher education and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual professional and personal growthDiversity is our strength We champion equity and we celebrate support and thrive on the diverse experiences backgrounds and perspectives that are represented across our four campuses We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body To learn more about our employees values and what it means to work here learn about our Guiding Principles here Job Summary Reporting to a Senior Admissions Officer the Admissions Counselor shares responsibility for active recruitment and enrollment of prospective students The Admissions Counselor will provide exceptional customer service to support matriculation and college readiness The Admissions Counselor will develop and maintain relationships with prospective students and families school counselors and community organizations through in person and virtual interactions The Admissions Counselor will also manage a substantial admissions related projects outside their territory or similar management responsibilities such as Accepted Students Day Liaison Duties and Responsibilities Commitment to CCRIs Mission Demonstrate a commitment to the philosophy and mission of a comprehensive community college Work collaboratively in a diverse inclusive and student centered environment with students of various learning styles cultures identities and life experiences Work collaboratively with others and provide quality customer service in a diverse and inclusive environment Student Recruitment Plans organizes and manages admissions activities for a designated territory or similar Represents CCRI at in person and virtual school visits information sessions college fairs and related recruitment events Completes the review of applications Assists with the coordination of recruitment projects and outreach initiatives Communication Shares information with prospective students and families about admissions financial aid academic programs and student life at CCRI through outreach and presentations Provides professional guidance to applicants and families about educational planning Relationship Building Collaborates with other members of the admissions team to develop and implement recruitment strategies that support institutional goals Builds relationships with students families high school guidance counselors community organizations and other stakeholders to increase awareness and visibility of CCRI Team and Partnership Support Serves as liaison to on campus departments and off campus organizations to help increase the number and quality of applications Works closely with other College departments including academic departments financial aid enrollment services and advising to ensure that students have a seamless transition into CCRI Assists colleagues during busy times with ensuring student enrollment and registration needs are met Administration Evaluates the credentials of prospective students including transcripts test scores etc to determine if they meet CCRIs admissions requirements Maintains accurate records and data related to admissions enrollment and retention Assists international and undocumented students with necessary documentation and guidelines for admission and financial aid Reviews residency status of applicants and resolves documentation issues Participates in training and professional development opportunities to stay up to date on best practices in admissions and higher education Direct Student Onboarding Coordinates and conducts cohort outreach strategies that include phone calls mailing emailing texting web resources and other forms Support first semester course registration as prescribed by degree and transfer evaluations and placement tests Assists students individually or in groups with College Scheduler class registration Provides students with an introduction to support services technologies and required actions ie Verification of Enrollment to support self service behavior and success Ensure effective hand off to the assigned caseload advisor for support with future semesters course selection and registration financial well being career and transfer preparation and academic performance Other duties as required Minimum Requirements Bachelors degree Demonstrated experience using multiple educational technologies such as video conferencing eg WebEx student success platforms eg EAB Starfish text messaging platforms eg Signal Vine enterprise resource planning ERP systems eg Ellucian Banner CRM such as Salesforce and degree audit solutions eg Degree Works Competencies and Desired Qualifications Bilingual in English and Spanish Demonstrated strong written and verbal skills organizational and interpersonal communication skills Demonstrated ability to work independently with minimal supervision Must be able to maintain the strictest confidentiality of information Demonstrated experience with college admissions or related experience All requirements are subject to possible modification to reasonably accommodate individuals with disabilities