Responsibilities:

Under general supervision, performs various clerical duties to ensure accurate patient registration. Interviews patient/representative to obtain data, complete forms, and enter information into patient registration, billing and EMR systems. Answers phones in a timely and professional manner. Serves as one of the first points of contact to patients, their families/representatives, outside agencies, and referrers, delivers a high level of customer service. Collaborates with other Sheppard Pratt departments in a collegial manner that promotes coordination.  

Requirements:

Work requires strong oral and written communication skills as well as customer relations sufficient to perform admissions registration duties- acquired through a high school education. Work requires strong customer service skills and/or admitting registrar experience and the ability to enter and retrieve data using a computer- acquired through one to two years of experience. Must be able to operate photocopier and computer. Work requires substantial interpersonal skills to communicate effectively with patients, families, staff, and referral sources, sometimes under stressful circumstances. Work requires analytical ability sufficient to gather data, maintain records and files, and handle routine, noncomplex administrative details. Work requires collecting data, managing priorities, and entering patient data in computer. Generally sedentary work, but requires standing and walking in order to photocopy, file, and run errands within and between buildings on grounds.

Benefits:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.