Responsible for the admission and registration process for incoming patients. Performs admitting activities and explains necessary information to patients to facilitate their safe and efficient entry to care in compliance with applicable standards. Coordinates with internal and external stakeholders including but not limited to physicians, clinical departments to facilitate proper patient care.


Principal Accountabilities:

1. Enters patient information on admitting forms, verifies patient identity, explains policies and regulations. 
2. Coordinates with physicians, medical departments, and surgical coordinators to facilitate seamless admission process for the patients.
3. Screens insurance information provided by patients 
4. Provides information to the patients by answering admitting procedure, hospital regulation, and service inquiries of patients and the public.
5. Provides exceptional customer service  
6. Performs other related duties as assigned.