Remote, USA
5 days ago
Adoption Consultant

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: This position is responsible for developing and executing the strategy to ensure adoption of Centene e-business tools, such as Availity.com, within their assigned geography. This role will drive to reach established goals, and leverage industry knowledge, cross-departmental relationships, and critical thinking skills to reach those goals. With a heavy focus on e-business adoption, this position will have responsibility for adoption of other strategic initiatives as necessary.

Create and drive adoption strategies for e-business tools in collaboration with market leadershipHas ownership for leading and achieving state/market goals and key performance targetsLead and coordinate outbound calling assignments between Markets, Availity, TOPS, and any other team proactively reaching out to providersBuild relationships with each market’s Provider Experience leads and representatives to ensure successful adoption of e-business toolsKnowledge of state/market level business goalsTrack and report adoption metrics by state/marketTrack adoption progress by TIN and understand business impact of provider level (multi-TIN and multi-NPI) effortProvide leadership and effectively communicate adoption status to market leaders and stakeholders, may include written executive summariesPartner with PE leads to create provider-specific action plans for the highest volume organizationsUnderstand provider’s unique context and provide adoption guidanceEnsure market staff is logging program calls/interactions in CRMWork with Voice of the Provider Team to initiate action as required by VOP reportingSubject matter resource for markets needing specific program assistancePartner with Centene’s Change Management, Training, and Provider Experience teamsPerforms other duties as assignedComplies with all policies and standards

Education/Experience: Bachelor's Degree in Business Administration or equivalent experience required
4+ years experience with e-business transactions, provider workflow, health plan – provider relationships, or related experience required

Pay Range: $86,000.00 - $154,700.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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