BACKGROUND: International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in more than 40 countries and over 20 U.S. cities, the IRC provides resettlement, education and empowerment support to refugees and displaced people.

SCOPE OF INTERN WORK: The Adult Education intern supports the adult education program staff to meet the educational needs of adult refugee, asylee, and immigrant populations in northern New Jersey area. We offer a variety of classes and services, including English language instruction, Cultural Orientation, Digital Literacy Program, Job and Readiness Training, and referrals to external educational opportunities. Together, these form a comprehensive multi-faceted program designed to meet the immediate and ongoing education needs of our diverse group of clients.

RESPONSIBILITIES:
Assist on-site intake procedure or virtual enrollment process.

Support in administering pre-test and post-test of students using standardized and non-standardized tests.

Assist in grading and documenting telephonic or onsite pre- and post-term placement tests.

Assist instructors and learners with daily classroom issues, including attendance, multilingual technical support, sending daily class reminders, and confirming class schedule changes.

Keep track of client communication and follow-up on attendance.

Assist instructor in daily online classroom activities including one one-on-one tutoring and leading small groups and serving as substitute instructor as needed.  

Support clients to enroll in other adult education program with the community providers.

Use interpretation lines as needed to answer learners’ inquiries. 

Support with compiling data, performing data entry, filing, and assembling information for comprehensive reports in the internal databases and Microsoft spreadsheets. 

Contacting clients to conduct course feedback surveys. 

LEARNING OBJECTIVES:
Interns will learn about refugee resettlement and refugee social services. 
Interns will develop administrative, digital literacy, and presentation skills. 
Interns will learn how to interact with multicultural and limited English-speaking clients.