Lead and manage team of Datacenter Technicans, responsible for the availability of Oracle’s Cloud Infrastructure in data centers for our Spain region.
In addition responsible for leading a team of Customer Success Engineers and Field Technicans assigned for delivery of on-site break & fix, installations and proactive services in a defined territory.
The role involves significant communication at all levels internally and externally.
Requires a 7x24-hours commitment to participate in the manager on duty oncall rotation program.
This role is a manager of multidisciplinary individual contributors at scale within a Cloud Data Center space and HW Field Support territory.
You should be an experienced IT Professional with people management ability and a deep technical grounding in the physical aspects of IT Service Delivery.
Career Level - M3