Advanced Digital Insights Analyst
Kforce
Kforce has a client in Cincinnati, OH that is seeking an Advanced Digital Insights Analyst to join their team on a 6-month contract to hire basis. The hiring manager is open to remote, but the preference would be for someone to come into the Cincinnati office to build a relationship with the team.
Summary:
This role will support the Search Product, which enables ~65% of Seamless Sales, as well as our Products team, which manages our product cards and detail pages. This individual will help us to craft a story of customer behavior through the search and browse shopping experience, demonstrating where there are points of friction or opportunities to improve/innovate. This person will consult with our Implementations group on the requirements of our analytics, as well as help craft when we need to create/adjust any metrics or definitions.
Key business questions being addressed or the problems being solved for the team/role:
* How might we build confidence in the accuracy of our analytics through how they are captured and reported
* How might we drive better alignment on consistent application of analytics across CX
* How might we accelerate the speed in which we can implement analytics by removing barriers and optimizing workflows
* How might we enable product teams to analyze performance in an easy way so our Digital Insights Analyst can focus on complex analyses and new metrics
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