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As the Advanced Field Service Engineer for the Region, you will be responsible for the design, engineering, configuration, implementation, commissioning and ongoing support/maintenance and upgrades of all Operational Technology (OT), Enterprise Applications and Connected Services delivered into the service Line of Business (LOB). This will also include ensuring to adhere to the centralization and standardization of OT, ICT and Cybersecurity implementation and services to promote, deliver and maintain more connected, operational critical solutions to our customers, ensuring alignment and consistency with global standards and guidelines.
The role will be required to drive alignment and standardization of the installation, upgrades and support maintenance of the OT, Enterprise Applications and Connected Services that regularly form part of Honeywell’s solutions to ensure we can execute effectively for our customers, reduce our risk, cycle times, variation, and cost to deliver/service. This will also include working with peers to identify areas where we can streamline delivery by utilizing digital deployment tools and centralized deployment standards.
KEY RESPONSIBILITIES
Troubleshoot and resolve complex technical issues for our customersProvide advanced technical support and expertise for our Building Automation solutionsCollaborate with cross-functional teams to ensure successful implementation of our solutionsConduct training sessions for customers and field service engineersStay updated with industry trends and advancements, and provide recommendations for improvementYOU MUST HAVE
High School DiplomaHands on experience in IT/Networking (firewalls, switches, routers) Valid Driver's License Experience with virtual networks, Hyper-V or similar and managing Information Technology Networks.WE VALUE
Bachelor’s Degree in Software Engineering, Electrical Engineering, Mechanical Engineering or Mechatronics EngineeringStrong understanding of Honeywell’s OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.)Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API)Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.)Proven track record in a project engineering capacity involved in the design and delivery of technology-based projectsInvolvement in Design and Construct ProjectsBENEFITS OF WORKING FOR HONEYWELL
Medical, Vision, Dental, Mental Health BenefitsPaid Vacation 401k Plan/Retirement Benefits (as per regional policy)Career Growth OpportunitiesProfessional Development ProgramsAdditional InformationJOB ID: req471862Category: Customer ExperienceLocation: 68 Darin Drive,Augusta,Maine,04330-7817,United StatesNonexemptCustomer Experience (GLOBAL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.