New Delhi, Delhi, India
20 days ago
Advanced Services Engineer

Company Description

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $5 billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience.  Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners.

At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do.

Job Description

Who You'll Work With

Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.

What You'll Do

You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customersReview customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deploymentAssist customers in deploying and maintaining Arista’s Network Packet Broker solutionsMigrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructureAssist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or AnsibleAssist with implementation and change controlsYou will assist with proof of concepts (POC) and in-depth testing to validate design scenarioProvide bug scrubs and code recommendationsProvide interface to TAC and internal development teams and the customerYou will provide customer advice regarding architectural questions, product prerequisites, product features, etc.Translate complex business requirements into Leaf-Spine Network solutionsAssist Pre-Sales Engineer and Account Executives with designing Network solutionsEstablish and maintaining strong relationships with key partners Attend key partner events, training sessions, and provide ongoing training with the customer teams globallyContinue training to maintain expertiseAbility to understand the client’s business objectives and technical needsAbility to meet Service Level Agreements (SLAs) for sales and clientsRegularly exercises discretion and independent judgmentMaintain professional relationships with teammates, partners, and clientsSome travel may be required within assigned territory

QualificationsBachelor’s degree in Computer Science or equivalentNetwork Industry Certification preferred (e.g. CCIE (R&S), JNCIE)5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine architectures highly desired. 5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voiceDemonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferredExperience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR)Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS, Wi-Fi, NPBExpertise in at least one area of Data Center related technologies - Openstack, SDN, NFV, Load Balancers, Virtualization, Linux toolsExpert level knowledge of industry-standard CLIAbility to write white papers a plusBackground in Perl, Python, Scripting for creating network automation is highly desiredExcellent customer service and verbal communication skillsExcellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up.

Additional Information

Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right.

We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools.

Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature.

Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun.

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