Job Description We are looking for a cloud network administrator/advanced technical support engineer to support a client of ours. As an advanced technical support engineer, you will be responsible for providing technical support to clients remotely. Your primary job will be to engage with customers, use your technical expertise to provide solutions to complex support issues, and take ownership of the case until the customer is satisfied with the provided solution. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Qualifications : 5+ years of cloud networking experience SQL database experience Cloud knowledge (Azure, AWS, GCP) Programming/scripting familiarity Printing firmware, fleet management software. Active Directory knowledge Nice to have: MacOS knowledge Linux knowledge General knowledge of proximity readers and proximity cards formats - used for device authentication Services understanding Process and Performance Monitoring Basic printer hardware knowledge null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.