Position Summary:

The Advocate provides support for medical services by assisting with treatment plans; treatment plan reviews; patient assistance programs; IDP, outcomes; authorization overrides; follow-ups, State paperwork and referrals. Conducts face-to-face visits; handles medical service related telephone calls with individuals receiving medical outpatient mental health services. Perform other duties as assigned.

           

Essential Job Functions:

 

Coordinate with doctor and participates in medical treatment planning and reviews; consults with each patient concerning attainment of treatment plan goals and objectives. Order medications as requested by medical staff/doctor Maintains medication inventory Records/maintains medication samples and IDP Complete required state and intake paperwork Back up front office/reception. Assist with scheduling appointments, super bills/payments, answering phones. Complete and comply with Request for records Responsible for maintaining the patient's chart in compliance with State, CARF, Medicaid, and other rules and standards. Attend and participate in training activities, staff meetings, and supervisory sessions. Participate in Quality Improvement activities and committee assignments as requested. Ability to communicate appropriately and effectively with members of a multidisciplinary team. Ability to organize, interpret and communicate data in a comprehensive and effective manner. Knowledge and understanding of Medicaid, CARF and Department of Children and Families rules and regulations. Ability to communicate information effectively in both oral and written formats. Ensure that if a psychiatric evaluation is being billed on a SAL that there is a note on the psychiatric evaluation Assists in taking vitals of patients. Assists in prepping patient for appointment Assists psychiatrist as needed. Participate in case conference Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position. Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; Perform any other duties as assigned.