Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In SAP technology at PwC, you will specialise in utilising and managing SAP software and solutions within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of SAP products and technologies.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.Develop skills outside your comfort zone, and encourage others to do the same.Effectively mentor others.Use the review of work as an opportunity to deepen the expertise of team members.Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Description

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.

Be involved in the financial metrics.

Be actively involved in business development activities to help identify and research opportunities on new/existing clients.

Contribute to the development of your own and team’s technical acumen.

Use data and insights to inform conclusions and support decision-making.

Adherence to SLAs, experience in incident management, change management and problem management.

Develop new skills and strategies to solve complex technical challenges.

Assist in the management and delivering of large projects.

Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.

Act to resolve issues which prevent the team working effectively.

Keep up to date with local and national business and economic issues.

Continue to develop internal relationships and the PwC brand.

Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.

Actively engage in cross competency work and contribute to COE activities.

Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.

Position Requirements:

 

Required Skills:

 

Hands-on Basis Administration and Architecture experience in SAP S4 and Netweaver systems.

Responsible for planning and performing installations (S/4 HANA, Database, BOBJ, Add-ons, etc), end to end SAP upgrades (SPS, Major SAP version) and other activities. 

 Responsible for configuring SAP cloud offerings like BTP, SAC, Cloud connector, etc.

 Full cycle experience in SAP Migration and S/4 Conversion activities.

 Strong knowledge and exposure to HANA Database and MS SQL Database.

 Strong knowledge in BOBI, Data services etc.

 Strong knowledge in implementing and configuring Solution Manager.

 Proficient in the use of methodologies supported by SAP best practices.

 Excellent Knowledge in UNIX/ Linux and Windows OS platform.

Configure SAML for Single Sign on between SAP systems

Strong knowledge in performing system refresh and client copy

Strong knowledge in troubleshooting performance issues and providing solutions to fine tune the system.

SAP Fiori configuration and troubleshooting

 Communicating appropriately and in a timely manner with the requester (end user), the business, and the various stakeholders that this role will need to interface with, including NOC, Hosting Operations, IT, etc.

 Must be proactive and self-motivated.

 Must be easily understood and possess excellent English communication skills, both verbal and writing skills.  

 Must Have customer facing experience and possess good negotiation skills.

 Exposure to ITIL framework.

 Provide SME advice to the team and Mentor team members to achieve the desired result by conducting Boot camps, learning sessions, etc.

 Should have a good understanding of the organization structure and requirements.

 Develop and maintain process and technical documentation.

 Prepare and present project status reports to Clients and Senior Management.

 Must have experience in working with cross functional and cross cultural teams across the globe.

 Should provide escalation support and ensure all the tasks and issues are resolved within the deadline.

 

 

Preferred Skills:

 

1. . PMP certification

2. SAP S/4 conversion, HANA Database administration, SAP Solution Manager, SAP S/4HANA System Administration Certifications

3. ITIL Certification

Managed Services- Application evaluation services

At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. 

Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences.  Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes.  With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes.  PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.  

Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.  

As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work.  It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Advanced Business Application Programming (ABAP), Analytical Thinking, Business Transformation, Coaching and Feedback, Communication, Creativity, Design Automation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Process Improvement, Process Optimization, Professional Courage, Relationship Building, SAP Analytics Cloud, SAP Fiori, SAP HANA, SAP NetWeaver {+ 5 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date