Aesthetician – Benefit Boutique

Chelsea Boutique

 

We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!

 

Essential Duties and Responsibilities

 

-Customer Service/Experience-

Customer is the number one focus, and all employee actions are to reflect this priority. Greet customers in 30 seconds or less Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook Maintain an enthusiastic floor presence Build and maintain good customer relationships Keep accurate and complete records in the Retail/POS system Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer. Effectively communicate with customers and co-workers Ensure all clients read and sign the service E-waiver form (customer protection, service release form) Perform only “Benefit-trained” services offered on the service menu and ensure customer satisfaction All other duties as assigned

 

-Results-

Achieve daily/ weekly/ monthly individual service goals Maintain target services per hour Make product recommendations and hand over service customers to Beauty Artists at the end of the service

 

-Teamwork-

Promote a feel-good, fun, and gossip-free environment for customers and employees Build strong positive relationships and treat others with respect Be on time and ready to work all shifts Be passionate and tenacious Act professionally, ethically, and with integrity Use good judgment Ensure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder Participate in inventory control Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor Communicate inventory needs and concerns to Boutique Proprietor Properly and accurately register all sales Communicate training needs that will result in increased sales to Boutique Proprietor Ensure compliance with all Company and boutique policies and procedures

 

Requirements

Able to perform the following physical duties including, but not limited to: Continuous standing/ walking for 8 hours Must be comfortable selling makeup & upselling services Must be comfortable with traffic-stopping outside of the Boutique Unpacking and lifting boxes up to 40 lbs Continuous bending of the neck, arms, torso, and legs for a minimum of 8 hours. Stocking and filling shelves, drawers, and showcases Cleaning displays and boutique Clean all Service Stations, service rooms, and elements. Work in a fragrance-filled environment Employees have physical contact with clients/ customers Maintain compliance with state board regulations Consistent and reliable attendance Operate the POS system, e-waiver iPad, Boutique technology, and laptop (used for online scheduling) This position requires the final candidate to successfully pass an E-Verify check.

 

Qualifications

Maintain and display a valid state-issued aesthetician, cosmetologist, or waxing license. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement. Proven strong service history Flexibility regarding work hours; ability to work nights, weekends, and some holidays Can initiate and manage change in a positive manner Comfortable and competent at make-up application Strong communication skills Adept at problem-solving Flexible and adaptable to customer needs

 

Additional job duties if assigned as a key holder in the location:

Maintain authority of personnel in the Boutique. Verbally communicate with clients and Boutique employees in a clear manner Assume all opening/closing responsibilities. Receive increased security access within the Retail/ POS system to execute customer returns, discounts, and employee transactions. Maintain excellent cash management and management of the safe and applicable security codes. Count cash and balance registers and cash deposits. Operate POS system, e-waiver iPad, boutique technology, shipment scanner gun, laptop (used for online scheduling), alarm keypad, and calculator. Partner with the Regional Boutique Proprietor on ALL issues or questions. Appropriately react and handle emergencies and loss prevention issues when opening or closing the Boutique. Use all resources and tools to create the best atmosphere for our customers and employees. All other duties as assigned.

 

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

 

The target salary range for this position is $17.00/hr - $19.00/hr. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.