Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the billion-dollar project, The Grand LA, this is the 7th Conrad Hotel in the U.S. and the 1st in California.
\nLocated in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 3 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres' award-wining restaurant group, JoseAndresFoodGroup.
\nThe Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA’s cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.
\nWant to get an inside look? Take a virtual tour.
\nIn this role as a Aesthetician/Massage Therapist - Dual License, you will be responsible for performing massages and/or facial, waxing and body treatments for guests in the hotel's continuing effort to deliver outstanding guest service.
\nThe ideal candidate will have a minimum of (2) years in massage therapy practice or in resort spa as a therapist preferred. A shiatsu and Thai massage certification preferred. Previous experience in customer service preferred. The candidate must possess ability to perform massage and/or facial, waxing and body treatments. Utilize, maintain and conduct inventory of supplies and products. Maintain cleanliness of work area. Maintain records as required by federal, state, local and company regulations specifically California Massage License and/or Board of Barbering and Cosmetology license. Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner. Perform general Spa duties, as needed for example sorting laundry, complete opening and closing checklists as requested. Ability to stand for 8 hours without reasonable accommodations.
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What will I be doing?
\n\nPerform massage and/or facial, waxing & body treatments.\nUtilize, maintain and conduct inventory of supplies and products\nMaintain cleanliness of work area.\nMaintain records as required by federal, state, local and company regulations specifically California Massage License and/or Board of Barbering and Cosmetology license. \nRespond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner\nPerform general Spa duties, as needed for example sorting laundry, complete opening and closing checklists as requested.\nActively participates in all Hilton and Spa training. \nRecommendations for after and home care for every guest. \nSupports Spa Director & Associates with projects as needed.\nWhat are we looking for?
\nSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\nIn addition, we look for the demonstration of the following key attributes:
\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\nWhat will it be like to work for Hilton?
\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
\nThe Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
\n\nAccess to your pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family \nMental Health Resources\nBest-in-Class Paid Time Off (PTO) \nGo Hilton travel discount program \nSupportive parental leave\nMatching 401(k)\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\n\n*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
\nThe hourly rate is $19.73 and is based on applicable and specialized experience and location.
\nWe will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.