Welcome page Returning Candidate? Log back in! Afterhours Coordinator Job Locations US-NC-Mooresville Requisition ID 2025-117615 Position Division All Divisions Location Gentiva Category Administrative/Clerical Requisition Post Information* : External Company Name Gentiva Position Type Full-Time Location : City Mooresville Location : State/Province NC Our Company

 

Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

 

 

 

Overview

We are looking for an Afterhours Coordinator to join our team. This position will directly report to the Manager Afterhours Clinical Support and is responsible for supporting the After Hours team in the processing of After Hours work flow, as well as supporting the on call RNs. This role is under established performance criteria.

Responsible for specific HCHB workflow, visit scheduling, as well as to support referral coordination for patients who need Gentiva Services.Reviews medical records against nationally recognized clinical criteria guidelines using clinical decision making to determine the eligibly for other levels of care.Adheres to and participates in Company’s mandatory training which includes but is not limited to HIPAA privacy program/practices, Business Ethics and Compliance programs/practices, and Company policies and proceduresThis is a work from home telephonic position. About You Minimum of 1 year working in a healthcare related field or healthcare call centerINTERNET REQUIREMENT: High-speed Internet connection (minimum 10 Mb/s download speed and minimum 2 Mb/s upload speed, recommended 5 Mb/s upload). Satellite based internet services are not acceptableAbility to communicate effectively with empathy over the phone and while interacting with others; excellent interpersonal skillsExcellent analytical and problem-solving skills We Offer Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTOOpportunity to participate in a Fleet ProgramCompetitive Salaries Mileage ReimbursementProfessional growth and development opportunities Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet stage specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location Gentiva Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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