**Career Area:** Sales **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **IT IS YOUR TIME!** Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation. **Important:** **Don’t forget to include a resumé in English in your profile in Workday** **Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status** **The Opportunity** Be an expert on marketing and sales initiatives and dealer marketing and sales operational excellence to support district execution **for Electric Rope Shovel & Dragline Product Lines.** **What You Will Do:** • Enable Services Revenue growth by supporting district teams in deploying lead management, digital marketing, sales effectiveness for Electric Rope Shovel & Dragline Product Lines • Develop deep expertise to advise districts and dealers on process improvement on areas such as customer management, retail transformation, customer onboarding. • Measure dealer performance and support districts on developing improvement action plans and gap resolution initiatives to support Marketing and Sales Operational Excellence • Actively support districts by resolving problems regarding business plan execution, operational improvement and achievement of targets + Document and manage all parts opportunities including serviceable (AA) and non-serviceable, discontinued, ETO and/or outage/shutdown parts in CRM tool + Understand the commercial requirements of the RFQ and competitive landscape + Assist Dealer in the coordination of outage/shutdown planning processes (PLEO) for all DGL and ERS in territory + Provide commercial strategy input + Coordinate the bid process internally within Caterpillar through initiation of the OTO process or application of sales variance + Support the development of Customer Value Agreements, where applicable + Support dealer negotiations + Support dealer demand planning process (PLESN) **What You Have (Required Skills):** **Customer Focus** : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Problem Solving** : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. **Project Management:** Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. **Value Selling** : Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. **Basic Qualifications:** + Bachelor’s degree + Experience in the industry (construction and mining) + English Pre-Advanced + Experience with mining customers **Top candidate will also have:** + Spanish basic + Experience with Caterpillar Dealers + Experience with Electric Rope shovel and Dragline technical experience + Strong Planning and forecasting background **Additional Information:** This position may require 50% of Travel **Some of the offered benefits*:** ·Medical plan ·Dental plan ·Medicines reimbursement ·Psychological, Legal, Social and Finance Support Program ·Private pension plan ·Profit share ·Meal assistance ·Christmas basket ·Transportation ·Life and personal insurance ·Extended maternity and paternity leave ·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport Gympass *Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location. The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels ( www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc) , and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html \#LI **Posting Dates:** December 18, 2024 - January 8, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .