As an Aftermarket Sales Manager, you will be responsible for leading and managing a team of direct reports, overseeing their performance, driving sales initiatives, and ensuring exceptional service delivery to our clients. You will report into the Vice President, Customer Enablement and your role will be pivotal in delivering growth through service contract renewals, contract additions, and other aftermarket products.
Location: This role is based onsite in Shelton, CT.
Responsibilities
Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversionsManage an inside sales team and work with broader service team to expand the contract base by adding new contractsSet team direction and create action plans to deliver resultsForecast sales results, track leading KPIs, and lead funnel management processWork closely with leadership to develop growth strategies for assigned territoryCoach and manage performance of 13 inside sales repsHire and onboard new associatesTake ownership of key customer relationshipsDevelop training plans to drive better product knowledge, cross functional collaboration, and growthIdentify process improvement opportunities and create and foster a culture of continuous improvementLead change through a growing organizationCreate a best in class aftermarket sales teamNothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.
Basic Qualifications
3+ years of inside sales or field service experienceEffective time management and organizationStrong communication skills (telephone & email)Preferred Characteristics
Bachelor's degree or equivalent experience in chemistry, biochemistry, biotechnology, or similar scientific fieldRelevant experience in the analytical instruments & consumables industryLeadership experience in sales or field serviceThe annual compensation range for this full-time position is $89,000 to $100,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.